GameStop — Local services in Aiken County

Just had the worst experience ever here. I went in and ask about a Spider-Man game for Xbox and this young lady automatically told me there is not a Spider-Man game for Xbox, it is exclusively for PlayStation without even checking. I asked her to check and she raised her voice even louder say Spider-Man was only on PlayStation but lord behold when she opened the drawer there it was Spider-Man for Xbox. I told her this should be a learn experience to least check to see if you have a item before borderline yelling at a customer about a game that the customer knew was there the whole time. Yes i returned it...

Will no longer be able to exchange your controller with a protection plan for a new controller you have to get a used one and you will not get your leftover money back it go's in the pocket of the company let's say your controller cost $50 the used one cost $40 you will not get the 10 dollars back this started about 1 month ago and they told me the controller I got 4 months ago will be following the new protection plan rules the only reason I found out is because I was behind a customer trying to get his...

I ordered a Switch online, and I drove about an hour to get to this store (never told the employees that). Right before I walked in, I received an email saying the ordered was canceled. They informed me that it was b/c the Switches they had in stock were on hold. However, instead of turning me away, a young lady and her team went out of their way to make sure I was taken care of. I walked out of this store with a Switch in my hands. Amazing...