I came to Ashley’s to just look at sofas and chairs for my family room. When I walked into the showroom and looked at all this classy and beautiful merchandise, I immediately wanted to refurnish my entire house! Keith Jones was the first who saw and greeted me. He introduced himself and asked if he could assist me with anything. He wasn’t pushy and walked me to three different areas with sofas, loveseats and sectionals. He then suggested that I take my time and he would be back to check and see if I was interested in anything. I found three sofas & chairs that I knew would be perfect for my space. I motioned for him that I had a few minutes later. He had information about the quality of all three. I was torn between two, and completed the purchase; only to change my mind 10 minutes later! He had no problem with this, and I apologized for any inconvenience. He assured me that there was no problem and started a new purchase agreement. Ten minutes later, I was walking out of the store satisfied with my choice, and with a huge smile on my face! I am glad Ashley’s chose Aiken! I will be purchasing more items...
Read moreAlisha was very helpful knew exactly what I wanted thank you ! Customer service could be better received couch was happy with it but one had a stain so sent back was suppose to hear from someone within 48 hours never did so six days go by I reached out to them then I get a text next day saying it's been scheduled to come out on a certain day that I didn't even know about and I want be home that day and that I'll get my couch in July I understand they have certain days they deliver certain places but considering I've waited so long I thought it would be sooner a month later really not going back not with the amount I spent and I already waited 3weeks first time so almost 2months...
Read moreKeith at Ashley Furniture is absolutely amazing! My fiancée and I were blown away by the incredible deal he gave us and the outstanding service he provided. Keith took the time to help us choose the perfect furniture for our home, making the entire process easy and stress-free. His expertise, professionalism, and genuine care for his customers truly set him apart. We couldn’t be happier with our experience and the beautiful pieces we brought home. If you’re looking for top-notch service and great deals, Keith is the person to see. I’m sure all of the team there is wonderful but Keith will be our #1 choice from here on out. Thank you, Keith, for making our...
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