Papa Johns Pizza — Restaurant in Aiken County

What makes these people think that they get a Tip when the pizza is being picked up? My fiancée comes home because the pizza cooks were loudly complaining because they didn’t get a TIP? Saying things like the last customer tipped them 16 cents and that it wasn’t even going to pay for their gas. How much tip do they think that they should get? Especially when it is getting picked up? It’s like going to a burger drive thru, should I tip them also? Anyway, they kept saying rude stuff loudly making sure my fiancée hear it all and since I placed the order online made her wait an extra 15 minutes just to be a-holes. My fiancée gets home and tells me what happened. I call them back. I tell the manager around 620pm (8/6/2019) about what happened, he goes ahead and says “it’s a free country and we can says what we want”. ...

My fiancé ordered 2 pizzas. One was just fine the other however was horrible. Ordered extra toppings and it looked like half the normal amount was put on there. And then the garlic sauce they put in was completely opened and soaked on the pizza and got everywhere as it leaked through the box. When I called and spoke to a manager she had an attitude for one and said “it would be a long while before another one would be sent”. So not only did we wait an hour from the original order that was messed up, I spoke to a rude lady who sound like she could care less that her team messed up but didn’t try to make things better just saying “it would be a long while”. Very poor customer service, poor supervision of a team, poor...

Cant do 0 stars???? Worst pizza experience ever... we ordered two 3 topping large pizzas for an online special . Two cheese pizzas showed up and we called to see if they could credit us. They said that is the order they received and that the 2 cheese pizzas would have been the same price as 2 three topping pizzas????? We asked for the manager and the young lady said she was the manager and that there was nothing they would do... her name was summer and we will never order from this store ever again.... ever! Thank goodness there are several pizza places in Aiken because the Papa Johns here...