Michaels — Local services in Alameda

I visited this store in early May. I started with an associate, needed extra items, so I waited for the associate to return with them. When she returned, they advised me to use the self-checkout. When it failed, they advised me to go back to an associate to checkout. Weeks later, I noticed they charged me twice. I called and they hung up on me. I drove over and they sent me away with an 800-number. I called and didn't hear form them. I emailed and they had Helen, "the manager" called me. The solution: drive all the way from the city to Alameda or even waste my time driving to Colma to retrieve my funds.

Nope, their Pony Express system isn't capable of returning my money, and no one is capable of mailing a check.

Yep, I disputed with my bank and Michael's Alameda disputed the charge-back! I don't recommend this store of incompetent twits and that includes Helen, who thinks I give a phuuuuuque about her commute from Stockton. They pay you to be there. Stop trying to diminish my drive from the city to either of these stores, which about the same distance. I've already wasted half of the money driving back to Alameda after you people hung up on me. Use cash or shop HL, Target, Walmart, local...

michael’s is a craft store. it’s huge. if you can’t find it at michael’s. it may not exist. i’m a craft kinda man. i have hobbies. unfortunately i work with glitter and michael’s has tons of glitter. although the glitter is spread throughout the store in different locations instead of being in the same area, oh well, i imagine that’s so i’ll buy other glitter related items and spend more money. typical corporate manipulation use of psychology. it works because i usually do spend even a little more than i want to. better crafts than drugs or alcohol huh. so let’s all give a hurrah to michael’s, the eventual downfall of western civilization. you rock michael’s. make sure you laugh at the satire of this review. michael’s is a great craft store with great employees that are very nice and helpful with lots of daily discounts and specials. heck, i just bought a bunch of glitter that was buy one get another at 50% off. that’s why i limit my trips to michael’s or id have to get another job just to support my DIY crafts. there you have it…. over and out…. Tno Money….. stay crafty…… pictures are of my glitter kit….. what i use my glitter for is a trade secret because i figured out how to make money from my...

I've been to this store a handful of times since it opened. It was terrible today. I wanted to purchase Swarovski Crystals..there were alot missing on the pegs because they went on clearance for $1.97. I found a peg on clearance for $1.97 push the service button, the manger came to make sure I needed help and to release the crystals. I get to the register and RACHEAL.....rang it UP and TOLD ME THEY WERENT ON SALE...WE WALK OVER TO THE PEGS WHERE THE SIGN CLEARLY SAYS $1.97. SHE SAYS OHH THESE ARE IN THE WRONG PLACE?...I SAID I DONT WANT THEM... SHE DID NOT OFFER THE SALE PRICE,SHE DID NOT SMILE THRU THE PROCESS...ON MY WAY I STOP THE MANGER AND EXPLAINED WHAT HAPPENED.....HE LOOK AT HER AND SAID GIVE HER THE SALE PRICE!!!!!!!.....SHE HONESTLY COULDN'T GIVE ME THE PRICE BECAUSE THEY HAD THE WRONG CRYSTALS IN THE SALE/CLEARANCE SPOT??? POOR CUSTOMER...