Rent-A-Center — Local services in Alamogordo

IMPORTANT REVIEW - -PLEASE READ This store is under investigation! By Rent a Center Headquarters and the Better Business Bureau . Total Discrimination!! I successfully paid off a Rent A Center Agreement in February 2020, according to terms. I was congratulated by the local store personnel, along with several emails from Rent A Center Headquarters. Called the store in April 2020, the manager told me that I was not able to rent there because of my payment history(???) and my attitude(???). At this point its personal because the only attitude that I may have would have been toward the manager who was ALWAYS THREATENING, INTIMIDATING AND VOLATILE. In the course of my first and only agreement with Rent A Center, they sent damaged goods and had to be reverse. The staff and delivery are the best, but the manager is a racist old bat! Too bad that Alamogordo has a bad stain from one person. Hopefully, this will be resolved with the BBB and the Rent A Center Headquarters, ...

Wow!!! I didn't walk out with anything in hand but that does not say anything about the AMAZING customer service I got from Lyle Mariya and Esi. They were attentive, knowledgeable and very professional. I came in a few weeks ago on a Tuesday afternoon and the same motivation was not rendered. Actually felt kind of embarassed when the man seemed not intetested in my business and a females voice yelling from the back. Only reason I came back today was hopefully the other day was just a bad day. But once again KUDDOS to the 3 Lyle Mariya and Esi. If I come back I'll deffinetly work with...

Orgl post was 2018 Update 2021 I'm still with this Rent-A-Center. I stopped renting for maybe a year, and then I needed a dryer during the covid epidemic they took care of me over the phone my contracts took my first payment and delivered the dryer to me directly. Yes I had to move it in for covid my self, but they made sure I had everything I needed. Still a great store my Update 2023 Still a wonderful store and...