The American Furniture — Local services in Albany

Worst place ever! Delivery was a joke, they dumped our power couch in a box and wanted me to sign off on it and we were expected to carry it in our home and set it up. Not knowing what condition it was in. When we said take it back the delivery drivers said no and drove away. Needless to say we were furious what business does this. Finally a manager called me and got the men to come get the extremely heavy power couch out of our garage. We will NEVER do business with these people again. Good luck keeping your store going if this is how you treat customers. When we speaking with store nobody could do anything it would...

I was extremely excited about my purchase as I’ve bought here before. This time I’m not happy at all. I purchased a bedroom set for $2500. I took the pieces home that they had in stock. I was told they ordered the matching bed frame for me. When I called about it they said they don’t have an account for my order number or name they asked for that I was given. No resolution. So I paid $2500 and I have missing pieces. No call backs. Nobody will fix the problem. I do not recommend this store now as this seems...

Been buying from my furniture from American Furniture and l would recommend them,anyday,anytime.Good customer service,quality furniture and best prices. Priya is just the best,good at...