Playground Boss — Local services in Allen

I truly can not express how very grateful we are to Playground Boss, and specifically, our salesperson, James Bradshaw. We are a small christian camp that paid a large (55%) deposit with another playground company earlier this year with a delivery date of May 2025. When we stopped receiving timely communication, I reached out and eventually discovered our playground was tied up in the global tariff situation. I was told there would be no refunds nor could they hit the original agreed upon delivery date. We began working with Playground Boss to brainstorm numerous solutions to opening camp with a playground. With some compassionate and creative problem-solving, James presented us with multiple solutions and we opted for a safe "medium" level playground. Literally, at the last hour, we were notified that our refund from the other company had been approved and James was able to modify our order to the playground structure of our dreams. Every commitment James made, he kept- from sending quotes, to call backs, to delivery!! Our playground was professionally installed, shaving 3 days off the install window to beat our deadline. Once we switched our order to Playground Boss, every aspects of this process was professional and well done. We opted to save the mulch distribution for our teens as a service project but everything else was turn...

Playground Boss made it easy for our small non-profit neighborhood association to select and install equipment that met safety requirements and our budget. Their excellent and rapid communication and customer service from beginning to end made the process quick and easy. Crispen worked with his team to get the answers we needed quickly, made requested adjustments along the way, and demonstrated kindness, professionalism, and excellence in knowledge and customer service. Once we made our final selection, Mónica was excellent in quickly finalizing our purchase and scheduling our installation ahead of schedule! And the installation team was fast, kind, and excellent quality in installation! We look forward to working with them again once we raise enough money for phase two of our playground...

I was so surprised at the great service I received when ordering from an online company that I had never heard of before! I was just randomly looking up commercial playground equipment and Playgroundboss.com came up first. I looked at their website and everything was on sale 50% off with free shipping. I live in Ohio and the company is in Texas so this was a huge deal for us. They answered all of my questions very quickly and they have excellent customer service. I ordered on Monday and had the equipment by Friday from across the country! I highly recommend...