Rally House Ankeny — Local services in Ankeny

Rally House needs to do better. An employee told me I could not exchange an item unless I gave them my email address, and that any return would only be store credit, not a refund. That is not what the posted Rally House return policy says.

I felt pressured into giving my personal information and misled about my rights as a customer. This is dishonest, unethical, and creates a terrible shopping experience. Management should train staff to follow the actual return policy and stop...

I just can’t so enough good things about this place, I walked in and I was confused at first of what I should buy, then a very sweet young employee walked over to me and asked if I needed any help, and in that moment.. I did. So he helped me get all the gear I needed for the big games coming up and then later I rewarded him with MY email. Just know if you go here you could encounter and angel. I love you rally house. Mirror...

I bought an Iowa Hawkeye shirt that clearly showed suggested retail priced at $35 and then there was another sticker above that showed $40. Which commonly at most stores, you always get the lowest price on the tag. The lady at the register said that they mark up all their shirts during football season and didn’t give me the suggested...