Spencer's — Local services in Ann Arbor

Went shopping with my family and was kicked out because I could not wear a “medical type mask”. I have severe asthma and know from a experience at Costco that the heat and humidity will cause an asthma attack. I was wearing a face shield because this is safer than nothing and qualifies as a face covering under state law and Spencer’s policy posted online. Annika was the one that told me to leave and said it had to be a medical mask not a shield. It was interesting that the guy standing behind her was wearing a hankerchief over his mouth. Well I will be filing a ADA complaint because of this incident. I didn’t decide to have Asthma and my Dr’s have assured me a face shield is allowed by law for my conditions. Will never go to Spencers again because they discriminate against people with...

I am from out of town. I took my kids inside spencers and a younger female employee with dark hair and glasses, rudely told me that my drink isn't allowed. I didn't say anything and took my drink out of the store. After that, While my kids and I were looking, she was following us around, like we were doing something wrong, and then told my son to fix his mask.... My kids and I put the stuff we were thinking about buying down and left, and will never come back. There are BETTER ways to talk to customers and I can buy all your stuff other places. Maybe have a training class and teach employees to stop treating a mother and her kids like they are thieves. Nit picking customers...

There was a lady working the resiger with beautiful pink hair. She was drawing a cute mushroom figure saying "Happy Holidays" and I said that was cool and she did a good job and she gave me the sticky note with no hesitation! Just the pure joy in her eyes and mine as we exchanged that paper. I just wanted to write this in hopes she'll see this review and know she left a positive mark on me by that simple act of kindness she has no idea I've got severe social anxiety so for her to go out of her way to not make me feel it at all. That's special I hope she and everyone has a...