Mattress Warehouse of Apex - West William Street — Local services in Apex

very very bad customer service and damaged goods. Spent over $ 3300 one new kingsdown mattress and after 1 month it has a hole in it. my mothers is 88 and cannot sleep well at all in the hole i tried and cannot sleep on that side either. This is now major health problems for her. I went back to the store and talked with Todd the manager. He then then promised a discount on an exchange for better mattress but he never followed up. He gave me his cell number to call and i did but he responded by saying he couldn’t help me since it was his day off On to of all this ,… the delivery for the mattress and an adjustable platform was 2 days later than promised todd told me to call the store that day the delivery never showed, so i did. the sales person nick told me he knew...

We stopped by the Mattress Warehouse store in Apex just planning to comparison shop. Brian acknowledged us right away and spent a few minutes learning what we were looking for, then showed us several mattresses at our price point. He was helpful but did not hover (as so many furniture salespersons seem to do) and gave my wife and I a few minutes alone to discuss privately. We ended up purchasing our mattress at a great price and it was delivered first thing in the morning on the next business day. I highly recommend Brian and the Mattress Warehouse team in Apex to anyone who is shopping for a...

My boyfriend and I came into the store to buy mattress covers and were greeted by an extraordinary young man named Wesley. Wesley greeted us with proactive friendliness upon entering the store and he kept checking back with us as he was serving existing customers.

When he served us, this young man was informative, courteous, affirming, and created an incredible customer experience that caused us to say when we were back in the car, "Man, if either of us ever need to buy a mattress, we're coming HERE!" Thank...