Crawford Fine Jewelers — Local services in Arlington

My Mom (81 year old frail looking but sharp) needed a ring sized and a diamond ring prongs repaired. Mind you, the diamond ring is not as valuable as it is sentimental to Mom, so she wanted it repaired. She asked me to call this place. The man sounded nice and professional. I think he said his name was Kevin. I checked the reviews. A nice 4.9 help me decide to bring Mom in. When we arrived the lady at the front was very nice. When she asked the man that came out of the back about cost of sizing and repair, he already looked interrupted. If that was Kevin, his manners were awful. He did not once give us any eye contact. He was sharp almost snappy with his answers. He gave us an outrages price to repair and size. He kept telling mom her ring was not repairable and the setting needed to be replaced. He also added that he was way behind and Mom wouldn't get her rings back until April. It just seemed he just didn't want to do the job for us for some reason. We left. As we were walking out, other people walked in. It seemed he was a little more relaxed with them. Needless to say, we had my Mom's rings down at a fraction of the cost within 30mins at another jewler. My mom would have had him do it, regardless of the cost, but the way she was treated turned her away. She is a humble wealthy woman and a US Veteran. Maybe she or I just rubbed him wrong. I don't know. I just know we did not feel good after our interactions with this man. The only reason he received 2 stars from me is because the lady at the front was very nice. Good work or not, to us, it was how he made us feel. He would have had a very loyal customer if things were different. We are new to this part of town and Mom was looking for a jewler for her collection. Hopefully, this is just a one off for this business. We love supporting local, but this time we were not won...

My fiancé Tevin worked with Kevin at Crawford jewelers to design my engagement ring, and they did an absolutely phenomenal job. Kevin guided him through the custom design process and helped create something that is not only stunning but also completely unique to us.

The craftsmanship and attention to detail are incredible — the ring is truly perfect, and I get compliments on it all the time. Beyond the artistry, the service and care they showed throughout the process made such a big difference.

I am so grateful my fiancé chose to work with them. I could not have imagined a more beautiful ring or a better experience. I would recommend them to anyone looking for custom jewelry that’s both personal and...

We had a great experience at Crawford Jewelers! It’s a family-owned business run by a father and son who were incredibly patient, kind, and knowledgeable. I was nervous about choosing the perfect wedding ring and jeweler, but they made the process comfortable and easy. I asked a lot of questions and visited multiple times before making my final decision, and they never made me feel rushed or pressured. Their genuine care and expertise helped me feel confident in my choice. I absolutely love my ring and get so many compliments on it! I’m so glad I chose Crawford Jewelers—highly recommend them to anyone looking for exceptional service and beautiful well...