1016 Loft Apartments — Local services in Atlanta

I've been a resident of the lofts for a year and a half now. I'm trying to write a balanced review because I know one main reason we originally moved here was because of the 5 star reviews. We lived in a one bedroom and a two bedroom. After our first lease had ended, we liked the lofts enough to stay and move to a larger unit.

Pros: Brittany and Leanna in the office are absolute angels. Also, Keith and Chester, the maintenance staff, are total gems. If it weren't for these four employees and their hard work, and frequently going above and beyond, we would have moved out awhile ago.

Cons: Whoever owns the actual building, and makes all the decisions, is absolute trash. They're literally running it into the ground. Here are the issues...

1. One Point Technologies- the complex uses a third party utility provider and several tenants have had issues with their utility bills. We've had friends who lived in another state for some months, with everything off, paying $70 bills. Some studios have had $500 bills. We had our thermostat off for 3 weeks and still had a bill exceeding the month we had the most usage in our one bedroom. Some issues were discovered (thanks to maintenance) with our HVAC but one of the problems is the building is 10+ years old with old meters that frequently get read wrong (in favor of the utility provider) and overall,the company is a costly pain. We couldn't relate to the problems our fellow tenants were having, until we changed units, so selecting a unit in the older building (that seems to have structural problems from unit to unit) is a gamble. The rent seems reasonable until you receive a utility bill.
2. Security is poor. Break ins and stolen vehicles occur out of the parking garage 4 to 5 times a year. Both mine and my husband's vehicles have been broken into since we've lived here. The neighborhood itself struggles with break ins, and Barcelona across the street had a fatal shooting since we've lived here, and the owners not only fail to increase surveillance, lighting, and security measures, but also have residents sign an (unenforceable) lease addendum "taking responsibility for their own security" which since tenants can't themselves install more security measures in the communal areas like the parking garage, it is not their responsibility... and in the event an injury or major property damage, the complex will be liable, especially since they've been made aware of tenant concerns. Security is so bad that a nearby business chose our guest parking to be used for their valet parking during the Superbowl when parking was at a premium.
3. The complex owners choose to repair this place in the cheapest way possible. The metal and concrete is falling apart after a decade, and they repair the bare minimum, one stair case at a time, and paint the concrete where it's rusted. The two ellipticals in the gym "work," but no longer reverse and one shuts off when paused. Our friend rented an "upgraded unit" with additional rent, and when we first moved in this meant energy efficient stainless steel appliances, and now they just do new cheap normal appliances, and move the used damaged ones to units that aren't paying for the "upgrade" (like our two bedroom) and paint, which they SHOULD be doing between tenants anyway. The elevators break frequently and all the security doors on the parking garage that are key card activated have been half broken for the entire time we've lived here.
4. The two bedroom with island kitchen cabinet set up is weird. Wall cabinets are not standard in height and the base cabinets drawers are all eight inches so our plates barely fit and you have to special order drawer organizers. We had more kitchen space in our one bedroom because the cabinets were correct.

The community is great, but we're all spending way too much time as a whole, petitioning the complex, the utility company and nearby construction. Also, the utility and security situation have been deal breakers. Long time tenants, some decade long, have left and...

I have lived here for 5 years in two different apartments.

THE GOOD:

#1: While Atlanta is unaffordable overall, you are getting a relatively better deal here compared to other apartment complexes in the area. At the very least, 1016 is less unaffordable. This is main reason #1 why I have stayed here for so long.

#2: It's pet friendly! Who doesn't like doggos?

#3: Outdoor court and pool area is beautiful. I enjoy sitting out there from time to time.

#4: If you like knock-off pizza, Slim and Husky's is downstairs.

THE MIXED:

#1: Noise.

Because your unit is essentially a concrete rectangle, noise from other apartments will reflect off the concrete quite well. However, noise generated on the concrete (IE: High heels, dogs running around, people drilling into the walls, etc.) will penetrate through MANY units! In addition, don't expect your windows or front door to be soundproof. Practicing guitar earned me a noise complaint once because sound so easily penetrates through the door. If your window is facing the outer edge of the complex, expect to bask in the blissful sounds of drivers honking at each other & club rowdiness.

#2: The location.

You are close to Tech, and within the heart of West Midtown. Personally, this unit was within walking distance to where I worked and was main reason #2 in why I have stayed here for so long.

However, 1016 is also by the Compound & Republic Nightclubs plus Westside Cultural Arts Center. They can be loud and create traffic problems at night when they are Poppin.

#3: Apartment Security.

In short, unless you live on the first floor it would be difficult for someone to break in your apartment. yet, some people who weren't disciplined enough as kids find a way to kick open the parking lot doors, which now leads me to the bad.

THE BAD:

#1: Parking Garage Security

First, the corners around each parking deck level are rather tight, yet some people just FLY through the parking lot with no regard for anyone trying to go the opposite direction! RECKLESS!

Second, it's not uncommon for a single digit IQ driver to smash the entrance gate coming in, or someone to tailgate behind you without buzzing in first. I observed this happen a depressing number of times.

With that said: hope by the grace of RNGesus that your car doesn't get broken into, stolen, or smashed by a hit and run, because a) it does happen here, and b) it's almost certain that law enforcement won't do anything about it with how much it's investigative prowess is in shambles. Atlanta's justice system is also a joke, so make sure you take necessary measures to protect your car. Don't leave behind valuables or firearms. That is how I have protected my car for 5 years. It has never been broken into. However, my roommate’s car got smashed hard by a hit and runner, and nothing was done about it.

#2: MOLD

Unlike drywall, moisture transport does not occur through concrete. Thus, relative humidity levels can easily climb beyond 80%, perfect for mold growth. In both apartments I have lived in, particularly the first one, mold likely reached dangerous levels. I believe a dehumidifier for each unit should be MANDATORY for mold prevention! I have one, and it has done wonders for keeping mold levels down.

#3: OnePoint & Fetch

This has been covered accurately several times in previous reviews. To circumvent Fetch, I had all my packages delivered to an...

Ive been a resident for 12 years. The property has gone down hill in so many ways. Things were not always this bad. The property was actually amazing back when I first moved in. The only reason I haven't moved out is because I own a live work space and I have established my business here. If it wasn't for that I would have been gone.

Let's start with the package room. They set up a room for us to receive packages a few years ago. This room is managed by a 3rd party vendor. This company is Luxer One. Prior to that we would just receive packages at our door. Now we are not allowed to. So we are forced to only receive packages in this room but the room is not secure.

The new package room was working for a while and efficient for the first year. With a few kinks but nothing major. Then the door was broke and it has not been fixed. It's been broken more then a year now. Ive had 3 packages packages stolen the past month alone.

Ive addressed it with the leasing office and they tell me they aren't responsible for the missing packages because they outsource the package room to Luxer.

They property manager also says that they can't fix the door to the package room because Luxer has to fix it. But Luxer hasn't come and fix it and we have to wait for them to come out to the property. I'm sure it doesn't take more then a year for a door to be fixed.

The door is left open most day. I mean wide open. Not just unlocked. But unlocked and wide open. It's almost an invitation for theft to occur.

The leasing offices stance on the situation is that Luxer is responsible for my stolen packages.

I know for a fact that I am not the only person on the property that has had packages stolen. I also think that because of the pandemic they have lowered their standards and are beginning to rent to anyone. I believe these are new neighbors that are moving in are now beginning to steal packages. But no one is responsible for stolen packages and there is no plan in place to have the situation rectified.

When I was in the package room on March 3 2021 I saw 4 packages that had been opened already. So clearly one of my neighbors is opening packages to see what they would like to take and if it's of no value to them then they leave it there. I've posted photos below so you can see for yourselves.

This is only 1 reason I wouldn't recommend moving to this property. If you do come here and tour the property ask them about the package room and then ask them show it to you during the tour. I bet the door is wide open when you walk down the hallway and I bet if it just so happens to be closed (which it probably won't be because its always wide open) you can open it right back up without a key. ITS ALWAYS UNLOCKED.

The maintenance guys are awesome here. The office staff is cool but they can only do so much because the property owners are trash. The office staff will spin you and spin you give excuse after excuse because they really don't have answers and it's out of there control.

(The photos below are just random open packages in the package room)

This is just 1 reason not...