Long post alert.....This is by far the best my skin has ever looked!! I am 34 years-old and have struggled with acne and blemishes ever since I was a teenager. My confidence has suffered drastically over the years and Jewel has changed all of that. It used to be torture for me to go anywhere that sold makeup, did eyebrows or lashes, or sold any product that would draw attention to my face because the conversation always started with "what do you use on your face to help with your acne?". I'm sure these people were only trying to help but it would always crush my self-esteem that much more because it confirmed that my acne was as visible as I feared it was. Over the years I have tried so many suggestions including but not limited to black soap, Proactive, Retina-A, Accutane, antibiotics, countless creams, birth control, physical tools, facials by other aestheticians and nothing worked. When I heard about Jewel, I was hesitant because I had already spent so much money on what I felt was a never-ending battle to just be happy with my skin like normal people. Then I went on her IG page and saw the before/after pictures and decided to at least do the consultation and see if the conversation sounded any different. Immediately, I was excited all over again as we discussed my diet and how she could have me with clear skin within a few months using her products and staying consistent with facials. I decided to give it a try, seeing as I had already spent so much money with other techniques that didn't even consider foods I was eating and didn't take a holistic approach to my skin. Within 2 weeks, I was already amazed and sold. Due to my schedule and inconsistent eating habits, a few months, turned into a year but I am sooooo happy I stuck with Jewel. She owns my face for life because I can finally see myself and I am not afraid to look in the mirror, go get my eyebrows done, or go ask for assistance in picking out a foundation. These all used to embarrass me but now, thanks to Jewel, I am getting random compliments from associates regarding how beautiful my skin is. They say it's hard to believe that I ever had issues until I show photos of my past. Overall, Jewel really cares about her clients and gets just as excited to see progress as if it were her skin. I am so glad that I met Jewel and look forward to seeing her business grow as she truly...
Ā Ā Ā Read moreThis has been the absolute worst experience of my life (no, really)! I received a chemical peel from Jewel on April 21st which resulted in severely discolored skin and a rash of pimples on my entire face. I've received numerous chemical peels in the past (at least 15) and have never experienced any type of reaction like this. I initially noticed something was wrong the very next day, as the rash started on my cheeks first. I contacted Jewel via text message and was told that it would subside in a week and to keep putting aloe on it. Wednesday rolls around and not only has it gotten worse but my face was completely inflamed and burning and itching. I called and text Jewel that day and received no answer or reply. On Thursday it had gotten so bad that I was forced to check myself into the ER. A 200$ visit that only resulted in them giving me medication to stop the itching and burning. At this point I am absolutely livid and feeling helpless so I ended up driving to her studio to get some help. I get there and she's servicing another patient (victim) and asks me to return later that day. I come back later and basically she tries to downplay the severity of the disaster that is now my face, and tells me again that all of it will eventually peel away. Yes, the rash of PIMPLES and burnt marks were supposed to "peel away". Well a whole week and a day later and my face is a burnt, discolored, bumpy mess.
Keep in mind I had NO active pimples on my face before the peel, as Jewel herself will tell you that she does not do peels unless the skin is completely smooth. My face looks absolutely horrible, and that's putting it lightly. This has been the most emotionally draining experience ever.....I wouldn't wish this on my worst enemy. I refuse to leave my house unless absolutely necessary and even then I must wear a hat to at least cover my forehead which happens to be the darkest area of my face now. I'll be seeing a dermatologist this week to try and correct this disaster that she caused. Do yourself a favor and go to a dermatologist or a real aesthetician who works in a medical office(as I was doing before I moved...
Ā Ā Ā Read moreCustomer service is terrible. I've purchased products in the past, but this last order has me regretting coming back to them. I placed an order for curbside pickup (which was supposed to be available within 2 hours) over 2 weeks ago and have yet to receive my order.
I was told Iād receive an email when my order was ready for 2 hour pick up. I never received an email. A couple days later I received an email asking if I could come pick the order up. I confirmed that I could pickup later that day. I went to the studio, called and no one was there. I sent an email to inquire about my orderāno response. I called 4 more times and keep being sent to voicemail with no one returning my calls or emails. I've driven to the location multiple times during regular hours and no one was there nor answering the phone.
In my last email I requested the order be shipped instead and still no response. I will have to go through my bank to dispute payment as product has not been delivered and appears that...
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