ACE Cash Express — Local services in Atlanta

Just left this place on 6/10. Pathetic service to say the least. So sick of these businesses hiring just any and everybody. Especially black ppl with no sense of customer service or what it means to truly be of assistance. When I walked in I wasnt even greeted and she didnt even stand up. What i needed done not only could she not do it, the process to the NO was sorry. She wasnt interested in answering my questions or listening to why I was even there. Not being able to get what I need would be easier to deal with when the employee truly values the customer and the face of the business. Ive been in customer service for 20+ years from management to employee and currently work at one of the big four banks. I wouldnt send anyone to this spot if it was the last check cashing spot on earth. Whoever grandmother that was there working today needs to find a new line of work because working with ppl and elevating experiences is...

I have been a customer of Ace cash Express now for 6 years. My first initial encounter was with a very professional employee named Thanyel. She took her time and explained all the perks of having a ace elite card. She never pressured me into anything but made me feel confortable in my new transitioning process into the Ace elite card process. Thanyel made me so comfortable with the Ace elite card, I decided to upgrade to the Ace flare. I have even told friends of mine about my lovely experience not only with Thanyel but with Ace cash Express. Thanyel wears the name of your company with pride and represents your company in the utmost professional way. I have even observed her not just with my transactions, but also in how she handles other fellow customers. KEEP UP THE GREAT WORK ACE CASH EXPRESS!...

Lisa at Ace Cash Express is absolutely amazing! From the moment I walked in, she greeted me with a warm smile and made me feel comfortable. She is professional, patient, and truly goes the extra mile to make sure everything is handled smoothly. What I really appreciated is how she explained every step clearly so there was no confusion at all. You can tell she genuinely cares about helping people, and that kind of customer service is rare to find these days.

Lisa turned what could have been a stressful situation into a quick and positive experience. She’s friendly, knowledgeable, and makes the process easy from start to finish. If you ever need assistance at Ace Cash Express, I highly recommend asking for Lisa —...