Gap Factory — Local services in Auburn Hills

This is not a reflection on Gap Outlet, this is a reflection on a worker named Yasmi or Yasmin. She was horrible! She had the worst costumer service I have ever experienced. You can tell that she was more worried about going shopping after work instead of being at work to help the customers. She lied about Gap not honoring price adjustments from online to in-store. She belittled me for being correct about a price adjustment. I left and came back and found out I was right. While I was gone, she hid the item across the store. Thankfully a nice young women with Blondish Brown shoulder length hair, who was working displays, helped me and gave me the costumer service you should always receive. Therefore, I’m giving 3 stars because of the generous young woman who helped me. If it wasnt for her, I would have given 0 stars because of Yasmi. Side note, Yasmi wasnt wearing her mask properly. Possibly...

Super crowded due to the back to school sales,the staff was friendly,but it was really hard to try and find the correct sized clothing since it looked like a hurricane came through on all the shelves, and floors. There was also a lot of unsupervised children running around so im sure even if the staff were trying to keep clothes off the floor,they werent able. We waited in line for close to 15 minutes,and even though the staff was friendly I recommend coming in the morning before it gets too busy with unsupervised kids and their parents...

I wish there is less then one star to give them, so two weeks ago I bought a T-shirt and it was to big I went back today 5-21-18 and the cashier was so rude she told me they don’t have the size that I’m looking for she said I’ll find it in ither store, I asked her if they can ship it to my house she said it cast me $6 I told her it’s fin so when I tried to leave I asked her if she can give me a bag so I can put the T-shirt, she said I’m sorry I can give a bag unless you purchase something even though the T-shirt is...