Austin Local Pool Maintenance — Local services in Austin

We’ve had an outstanding experience with the warranty, maintenance, and repairs team for our pool cleaning and related services. The staff is always quick to respond, very polite, and extremely patient. It gives us real peace of mind knowing that any post-installation issues will be handled quickly and professionally. A few years back, this company built our pool, pergola, and outdoor kitchen. The design and construction process was excellent, but since it was our first pool, we were a little concerned about how everything would hold up in the hot and humid Texas weather. We wondered what would happen if we needed repairs or maintenance, and if the company would back up their work. Over the past few years, we’ve only had a handful of minor issues—like a pool cleaner bag tearing, a filter plug getting stuck, a faucet leak, a small pergola leak, and a little paint fading on the sports deck. Given the tough Texas sun and weather, we’re very impressed with how well everything has lasted, which really shows the quality of the original work. The best part is how easy it is to work with their pool service team. Anytime something comes up, they almost always answer our calls right away, and if not, they call back within an hour or two. They even helped us out on a Saturday once! When a repair is needed, they clearly explain the process, schedule the visit, and follow up after the job is done. The team keeps in touch in ways that are convenient for us, including offering a text option to send pictures or ask questions. Collin, in particular, has been fantastic—always checking in after a repair to make sure we’re happy with the results. Every issue we’ve had has been fixed right the first time, and often we didn’t even need to be home for the service to be completed. When we’re ready for our next outdoor project, we’ll definitely choose this company again, thanks to the high quality of their pool cleaning service and how well they stand...

Here's a rewritten version of the customer feedback, following your requirements: --- After several years of using my pool in Austin, I wanted to share my experience with Austin Local Pool Maintenance. From the start, working with their designer was great—Jamie gave me helpful suggestions that made my pool area even better. The cleaning and maintenance team always showed up on time and finished exactly when they said they would, even with some tough weather in Austin. Whenever I noticed an issue, like with my pool tiles or the pool system, the team fixed it quickly. They also recommended installing LED lights, which really make the pool look nice in the evenings. Looking back, I wish I had asked more questions about some features, like adding a water jet to the sun deck area to help keep debris away, but that was something I learned over time. I also learned the importance of understanding warranties; I misunderstood how long my pool decking was covered. When I called about my deck a little after the warranty ended, I found out repairs weren’t included anymore. Still, the team was helpful in explaining my options. Now, after enjoying the pool for years, I needed some deck repairs and learned that they focus on cleaning and regular maintenance, not repairs. I got another company to check the deck, but overall, my pool has stayed in great shape thanks to the regular cleanings and quick fixes from Bernard and Erik. I definitely recommend working with Austin Local Pool Maintenance for pool cleaning and upkeep. If you’re getting a new pool or service, just make sure to ask any questions you have up front and keep track of your warranty details. The hot Austin weather makes pool care important, and this team does...

i usually don’t write many reviews, but our experience with austin local pool maintenance was so good, i had to share. we wanted to add a pool to our home and weren’t sure if it was possible. jamie from the team came out and explained how it could be done, which really helped us move forward. from the start, everyone we worked with went above and beyond. erik, who helped us pick out the design, was super patient and really knew his stuff—he gave us great advice on tile and pool finishes. the crew that built our pool took care to keep our yard and driveway clean and made sure everything was done right. bernard, our project manager, kept us up to date the whole time and always answered our questions quickly. when it came time to learn about the pool equipment, jamie showed us how everything worked and made sure we were comfortable with it all. if anything needed adjusting, he’d come by to check and make sure things were running perfectly. now we use them for regular pool service too. bernard does a fantastic job—he’s quiet, thorough, and always leaves our pool looking great. anytime i had a question, someone from their team was happy to help. overall, we got a beautiful pool and spa at a fair price and the service has been excellent from...