I went to the store in aventura mall on Saturday August 10th at around 5pm, I went in with my two friends looking for some jewelry because I really like the quality of the store and I own some pieces already, we were deciding what to get and one employe called Karolina started yelling at us for no reason, the other costumers at the store were shocked because nobody knew what was happening, she started threatening us saying that she was going to call security on us and we showed her the things that we were buying and told her that we were deciding what to get and she kept getting more and more angry because we were in the store, we didn’t say anything to her and she left to the office. I really want this to get resolved because I really like the store but I wouldn’t go back to this kind of environment and it also affected the other costumers experiences because the energy in the store was really heavy after that, please control your employees and make sure they have proper training and they are on top of their mental health because this is not normal behavior and it’s not acceptable in any workspace. Thank you so much! I hope this doesn’t happens to any other costumer because it really affects the reputation of the store and this type of employees shouldn’t be...
Read moreI when there today June 21 2024 and I have mixed feelings about my experience. 1st off the workers are nice, but one of them was little rude. I say this because where was a lot of people in the store when I was there and there was 2-3 workers, There was this girl that was on her phone at the counter and I was saying hello like 3 times and she wasn't paying attention at all. The store is small so I was like waiting for like 20 minutes just to get one necklace. And there was just groups and groups of girls just standing and talking not looking at anything. Besides that the jewelry is good Quality but not all of their pieces are waterproof. I hope this review didn't sound bad because I'm just trying...
Read moreWorst experience ever. The workers are really rude, and they look really annoyed to be there. The last time I went, it was last year, and I love the products they are amazing, but the people from this store don't know what they doing and also it looks like they don't want to work with people. I was trying to get a ring, and I tried multiple times to call the girls at the store, and I ended up asking many workers for me to try just one ring...I love the products, and I will definitely go back but please...
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