Mia Jewels — Local services in Aventura

Disappointed with Product Quality and Customer Service, I purchased a bracelet from this store, and unfortunately, the color started fading shortly after I bought it. When I returned to the store to address the issue, the staff acknowledged that they were aware of this problem but told me there was nothing they could do. They didn't offer to replace the defective bracelet or provide any other solutions.

I'm very disappointed with the lack of customer service and the quality of the product. I wasn’t looking for a refund; I just wanted a working replacement. Sadly, this experience has left me questioning the reliability of the store’s products and their commitment to customer satisfaction. I hope they improve their product quality and customer service...

I love all the jewelry from here but I had already bought two bracelets before and both of them broke with no harsh treating whatsoever. I bought a hand chain today and I told the store workers that I was worried it would break and they said that many people had loved it and that it was great quality so I decided to buy it. It was 55 dollars which is quite expensive and it broke in less than a day. I am so disappointed because I was extremely happy with my hand chain and I am so sad it broke. The worse part is before buying it they said that if it broke they wouldn’t fix it so it was just a waste of 55 dollars. I’m going to the store tomorrow and I’ll hope they can fix it or replace it because it’s unbelievable that a 55 dollar bracelet won’t...

Stopped at their kiosk outside of the Zara store on the second floor and the woman who was working the stand didn’t acknowledge me or another customer when we walked up, didn’t ask how she could help or anything. Very rude. Honestly, felt racially motivated. UPDATE: The store decided to comment back stating they only have a store. While do they have a store they DEFINITELY were operating from a stand on the second level one day and like I said the person who was working there was very rude and did not...