Express Laundry Center — Local services in Balch Springs

Came and put clothes in washer paid my money as I was waiting on clothes to wash other people came in and the lady working here went over and swiped a card as I looked around I noticed the sign that said free wash on Wednesday. I went over to explain to Gloria that I had already paid my money due to not seeing the sign until to late. I asked if she could refund my money and she replied no. Gloria said the next time I come on Wednesday to come and find whoever is working and ask for free wash. As I continue to sit and wait I noticed that as people came through the door and put clothes in washer Gloria would go over to them and swipe card. The sign only says free wash Wednesday it does not specify to find an attended in order to...

I used to come here alot well i wont no more today was an horrible experience that makes me not wana come back the hispanic lady with glasses was here i was standing at the window for a long time she never seen me i was wavin to get her attention she was talking to some african american guy so i get to washing and put money in the machine but it was broke so den i get da lady attention she start talking like she dont believe i put money in it and she was like if u would tell me i could of help the issue and i was like well ive been calling you but you talking well this black man come up start going off and the lady was like stop javi stop and i just think it was...

Started my laundry and went to my car to sit and wait. I literally watched one of the women that worked here take my laundry out of the washer I just put it in. She said because we can't leave it there. First it hadn't even gotten wet yet there was literally detergent just sitting on my clothes. When I asked her why she kept saying we can't leave them unattended...I understand that but im literally out side in the comfort of my own car watching you take my laundry out. They were going to make me pay again but I refused she made the mistake so they turned the washer on for me and I sat back in my car. Must watch these people trying to make more money screwing...