Bev's Flowers & Gifts — Local services in Baranof Island

I tried to place an order online last night, the website did not give me the option for my credit card brand. So I called the shop directly this morning to place the order. The employee that answered the phone acted as if I was interrupting her day, she was rude, unprofessional, and made me feel like I was an inconvenience. Sending flowers can be an expensive purchase especially in SE Alaska, the price has never bothered me since I know the delivery will surprise my employees and I help to make their day a little brighter. But I do expect a positive customer service experience when placing the order. Within a minute of the conversation I decided I was going to place my order and spend my money with the other flower shop in Sitka... Sitka Flowers - Chocolate Moose. I am glad I did the lady at that shop was friendly and helpful. Going forward I will be placing all orders with this shop not at Bev's, I will also recommend that my employees and our guests...

The floral arrangement delivered bore little resemblance to what I ordered. I agreed to substitutions because the website noted that if I did not, the florist could cancel my order, but I mistakenly assumed it would be comparable in size and quality, especially given that the price was considerably higher in price to florists in other cities. The photo on the right is what I ordered. The photo on the left is what...

Do not use this florist if you are trying to send something special to a loved one. I specifically ordered an exotic arrangement (not traditional) and requested a price of $75, $90 total with tax and delivery. The arrangement had daisies, roses and three stems of orchids. It looked terrible. I called to see if I could get a portion refunded and the owner hung up on me! Great customer...