SEPHORA at Kohl's — Local services in Barboursville

Absolutely embarrassment to Sephora, was filthy, barely had any products and what was out was crusty and moldy. Workers had no idea what they were doing; they were too busy to recommend or help search for a product. We’re spending $95 they had a basket id samples so I asked if I could have one and she said sorry I would have had to scan it before you paid. So rude. I will only be shopping on mine or in their Stan Salome Sephora’s. This one is ran by high school dropouts, with no coworker...

The girl in Sephora that worked on 10/11 was so rude. We didn’t need her help with anything however when I went to check out she had no clue how to use Kohl’s Pay and kept asking me to put it on the credit card machine. I kept saying it’s Kohls Pay and she was not accepting that response. She never smiled and she acted like she didn’t want to be there. Sephora - please hire...

Terrible customer experience on may 2nd 2025 at 5:20pm. Young blonde girl working counter was very rude & laughed in my fiancés face when asking a question about a birthday reward that the app tells you to go the store for. Absolute embarrassment working the counter, also seemed to be giggling with their manager after being rude. I can see why Sephora is...