When my good old workhorse Toshiba laptop started having problems, Charlie checked it out and refused to do a stop-gap repair because he told me it wouldn't be worth it. Then he took the time to talk with me about how I use my computer and recommended a specific build. He could have earned some commissions by steering me to an affiliate of his, but said I'd be better off buying direct from another source to make certain I got the speed and memory that I needed. Charlie really knows his stuff, and he provides great service with honesty and integrity, as well as at a very...
Read moreCharlie is awesome! Professional, courteous, easy going, fast, eager to please and someone who takes pride in their work. This guy is the BEST of BASTROP!
I woke up one morning and my computer was dead. This box not only had my livelihood on it but it had family stuff on it too and it was D-E-A-D! I called a few local guys and Charlie was the only one who responded.
If you need someone you can count on. Someone you can talk to that doesn't have to hit a sales quota like some of the guys at the big box stores, then you're going to...
Read moreI've been using BITS services for about 3 years and am very pleased every time. Charlie has serviced several of old MACs, helping me save money and even refused to charge me several times. He also tries to see me in a timely fashion, something I really value! BITS helped me find a replacement computer, which I know saved me lots of money. I highly recommend BITS! Thank you so very much, BITS and keep it up! Linda Curtis, Bastrop, TX. PS Charlie is also a very pleasant person to his...
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