I had a flahsing lightbar installed on the topper and two flashers installed in the grill of my work truck. One of the mounting brackets on flashing lightbar was broken during installation and fell off. One of the two flashers in the grill was defective as it filled up with moisture.
Rather than having them replace the cheaper flashing light bar I opted to go with a better flashing lightbar that had 2 solid mounting brackets with 4 mounting points versus the two plastic mounting points of the original light. Roughly a $200 upgrade which I gladly paid for because it was an upgrade.
When all was said and done my bill came to over $450 as they charged me for two hours of labor. My dissapointment comes from the fact that all the items replaced were defective. I feel that a company needs to stand behind what they sell. Don't sell cheap quality accessories. If the accessory breaks when it is installed at least put a new one on before you give the client their vehicle back. And by all means do not charge the client labor for replacing broken accessories that you installed.
A company that does not stand behind their labor or the products they sell is not a company that I...
Read moreI live in Minneapolis my parents live up here and I will go no where else. Two years ago I came here to get a remote starter put into my car it was a great experience the first year I had questions about it and without hesitation lakes audio employees answered all my questions. Last month I got a new car and brought in my old car to get the remote starter taken out, without questions or delay lakes audio got it taken out and they held the hardware. Thursday I brought the new car in and I picked it up yesterday, everything works great!! Thanks lakes audio I will not go anywhere else, the service I have received...
Read moreI had a remote starter installed in my Nissan, which turned out to be a complicated process due to Nissan’s 10-minute max runtime restriction. Other companies told me it couldn’t be done, but these folks made it happen! I was absolutely elated with the results. Their customer service is outstanding—friendly, knowledgeable, and determined to get the job done right. I highly recommend them to anyone looking for quality work and...
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