Caribou Coffee — Restaurant in Baxter

The people working there were very rude to us. The young man taking our order didn't know the answer to very simple questions and did not listen when we ordered. My daughter asked for a 16oz hot mocha. he asked what kinda of Mocha, then asked her what size, she repeated 16 oz, he said we have small, medium and large. She asked how many ounces came in those, he said I didn't know. Then asked if she wanted it hit it cold. She's politely repeated hot. Then the young lady that took my order...I asked if they could do water in the refreshers instead of lemonade or coconut milk. She's rudely pointed to the board behind her and said "it says on e board coconut or lemonade refreshers, not water"...I ordered lemonade, the...

Husband ran in to purchase a Pumpkin Chai Tea Latte for me. I do not drink coffee, never have. When he arrived with it and I took a sip, it was coffee, not tea. He took it back in and was informed that they had the order correct. He brought it back out to the car for me and I refused to drink it - I suggested he take a sip as a coffee drinker. He took a sip and confirmed that it was coffee, not tea. He took it back in a second time and it was finally replaced. My replacement was tea, and it was delicous. Isn't there someway the first cup could have been smelt or something to confirm it was coffee and not tea so that my husband didn't have to end up making three trips into the store to get the...

Caribou coffee, I used to go there a lot, not anymore, I was outside at a table, no one else, there or inside at the time, gal with her big hair on her head, came out said I need to leave, cause of covid, but no one was anywhere around,no customers, I spent around 80.00 a month there. I said if I leave I won't be back, covid or no covid, if it had been busy, but no one there. I go elsewhere now.they Don't Tell me to leave, very rude Caribou, since you opened I was a steady customer, not anymore. Leonard Lehman,mr Blues man Is history, others enjoy my company...