I recently had the pleasure of visiting Shades, and I must say it was an outstanding experience from start to finish. This store truly stands out when it comes to their incredible selection of sunglasses and the exceptional level of service they provide.
First and foremost, the range of sunglasses available at Shades is simply impressive. Whether you're looking for trendy fashion-forward frames or high-performance sport sunglasses, they have it all. From renowned brands to up-and-coming designers, their collection offers something for every taste and style. I was amazed by the variety of shapes, colors, and lens options available, ensuring that everyone can find their perfect pair.
The staff at Shades deserve special recognition for their knowledge and professionalism. As soon as I entered the store, I was warmly greeted by friendly and attentive staff members who were more than happy to assist me. They were incredibly well-informed about the different brands and styles, and their expertise helped me make an informed decision based on my needs and preferences. Their genuine passion for sunglasses and commitment to customer satisfaction was truly refreshing.
Moreover, the store itself is beautifully designed, creating a welcoming and comfortable shopping environment. The layout is well-organized, making it easy to navigate through the various sections and find exactly what you're looking for. The store is also well-lit, allowing you to try on sunglasses and see how they look and feel in different lighting conditions.
The purchasing process was smooth and hassle-free. The checkout was efficient, and the staff ensured that I was completely satisfied with my purchase before I left the store. They even offered me a cleaning cloth and a protective case to keep my new sunglasses in pristine condition.
Overall, I can't recommend Shades enough. Their wide selection, knowledgeable staff, and unparalleled customer service make it the go-to destination for all your sunglasses needs. If you're looking for a top-notch sunglass shopping experience, look no further than Shades. I will definitely be returning for my future...
Read moreI went into the store recently to buy a pair of sunglasses that were clearly marked at $285. When I got to the register, they rang up at $299. I pointed out the discrepancy, expecting it to be honored, but the cashier told me she couldn’t adjust the price. On top of that, I was expecting to receive the 20% promotion they were running, but the discount applied was based on the higher price, so the total came out more than it should have. It was frustrating to see a price on the product and then be told I couldn’t get it for that price. There was no explanation from Eleanor beyond “I can’t give them to you for cheaper,” which felt dismissive since it was the tag from last summer. Definitely disappointed with the customer service and it is illegal to not honor a price that is shown. Will not be coming back, please watch for the prices before checking out and...
Read moreEdit: the order was never placed at all. After talking with the manager, he made things right. Thank you for working with me on this.
Bad experience. After finally settling on a pair of Maui Jims, the pair I wanted in store had a scratch on the lens. They ordered me the same pair through Maui Jims website and said they would be shipped to me. Almost 2 weeks later and I have not received my glasses yet. I have called multiple times asking for tracking info only to be told that the manager is away right now and he’ll call me back. I’ve never received a phone call back. I’ve called a third time and was told the same thing again. I understand shipping can take longer than expected sometimes but this is poor service. I paid you $300 and two weeks later with multiple phone calls to the store and I still have zero information on when I will be...
Read more