I purchased a gold necklace for my son and got a warranty on the necklace. The necklace ended up breaking so I called to get a replacement they said they didn’t have the necklace in , wasn’t sure when they would get the necklace for months I was calling to get an updated. Last week I talk to employee and she said they had the necklace looked up my info and said come exchange it. I get there today and was told it couldn’t be exchanged bc the warranty expired last year. Let’s not forget a lady told me to come exchange the necklace she could of said that then, they didn’t have the necklace in stock last year when I was calling - I’m...
Read moreI have to give it up for these women! I brought my five year old in today. ON THE SATURDAY AFTER CHRISTMAS... They were EXTREMELY busy, but very friendly, helpful and professional. I watched them pierce a baby's ears before they were ready for my daughter and they didn't act or appear frazzled in the least when they were ready for her... They talked TO MY DAUGHTER as though it was a normal, every day thing and made her feel comfortable... She now refers to them as the earring...
Read moreMy 11 month old got her ears pierced today and the young lady that did it was amazing! She was so sweet and gentle. She was thorough and explained the after care process to me. She did an awesome job and my baby barely cried (I think the noise scared her). I highly recommend Banter to anyone looking to get a piercing or even jewelry! The best picture I could get afterwards because she wouldn’t...
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