GameStop — Local services in Beavercreek

I cannot say enough to praise this store or their employees as highly as they deserve.

I brought in THREE old systems and like 20 games to trade in, some of the systems being very old and requiring knowledge of the system’s workings and how to navigate the complex trade in system to make this large transaction work. It required at least 2 hours of attention while also handling a large rush at the store at the same time.

All 5 employees were knowledgeable, kind, efficient, and worked together seamlessly to handle it all. They made sure to get me maximum trade in value, and were enthusiastic and so much fun to be with even though they were working hard.

As a long time gamer and customer of the store, I was really impressed because it is not uncommon to have a good employee experience, but what isn’t usual is having ALL FIVE members of the team work together so well and be equally amazing.

Devin, Fable, Corbin, Reese, and the manager Alex were all rockstars. I hope there is some way corporate can reward these amazing humans and the Fairfield Commons store.

I am a GameStop...

I had the fortunate experience of coming by this location today. I was met by Tyler who was friendly and helpful. I went to pickup a specific game that the app said had 1 in stock. Tyler looked everywhere for it, checking to see even if it was misplaced, and couldn't find it. I mentioned a separate transaction I had with another employee the same week, because in the previous transaction I had grabbed the game to buy it and decided to put it off ultimately. Tyler went so far for me as to lookup the transaction for me and contact the other team member to see if the other member had placed the game aside for me. While in the end, the game was not found, I was very impressed with his customer service and very appreciative of it. Tyler even printed off a listing of other gamestops in the area that had the game. He is an awesome employee and I am so thankful for his help that day. With employees like Tyler, I will continue to shop at this Gamestop for as long as I am...

really weird interaction with the cashier. was going to buy two $25 robux gift cards for my siblings for christmas. as i get to the cashier he tells me a weird story about how he can't sell me the gift cards because a grandma called about someone being held hostage and the only way she can figure out the situation was buying all the gift cards. i could tell he was making up a bs story on the go. it was awkward and i ended up leaving with no gift cards since the cashier didn't stop me telling me he was joking and i could buy the cards. really unprofessional and he could've easily made a $50 sale but decided to joke around instead. had to go to FYE to buy...