Was a little concerned with the initial call to the answering service. Logan called me back in a short time and assured me he would send me a picture of my service tech Marco in a uniform. Logan indicated company would communicate with me along the way. Communication was perfect. Marco was professional and on time. He diagnosed my dishwasher problem, ordered parts and returned on time to install. Logan communicated when parts arrived and scheduled installation. Highly recommend...
Read moreMr. Appliance was able to schedule my washing machine repair very quickly. Marco came out and was very careful about foot coverings and used his own door mat. He was friendly and very quickly diagnosed the problem. He did not charge me for that repair because it was an easy fix but recommended a repair to the shock absorbers which I was happy to have fixed. He was able to come back in a couple hours and fix it, so everything was done in one day. Very happy with...
Read moreMarco was our technician, who arrived the morning after requesting repair the previous afternoon. Professional, efficiently diagnosed the problem, drain pump. The part had to be ordered over a weekend, but was contacted 1st thing Monday morning to set apptment on Tuesday. The new pump was installed quickly & he even noticed our dryer was “wobbly”, and leveled it for us. We will definitely contact Mr Appliance again...
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