[solidcore] Bellevue — Local services in Bellevue

I’ve been a loyal customer at Solidcore for a long time, even before the Bellevue location opened. As a long-time member, I never imagined being treated this way. This studio consistently has issues with overcharging and poor communication, and it’s honestly exhausting. Every time I try to resolve an issue, I’m met with condescending, lengthy emails or texts from the front desk that feel more like lectures than solutions. They never seem to recognize that I’m a paying customer simply trying to get fair treatment.

It’s incredibly frustrating to deal with a team that doesn’t seem to care about the customers who’ve supported them for so long. I’ve been incorrectly charged multiple times, and when I ask for clarification, all I get are excuses and no accountability. I’m honestly done with this place. Once my membership ends, I will not be coming back, solely because of the poor service from the front desk.

I’m seriously considering sharing my experience with Solidcore’s corporate office and leadership, as it’s clear they have a serious issue with how they treat loyal customers. This studio is biased and unfair in how they handle situations, and it’s incredibly disappointing that they don’t seem to...

Don’t have any comparison with other solidcore locations but the coaches are friendly and it’s what you’d expect from group fitness. Pace yourself if you need to if you’re new. Coaches will sometimes check on you but the class moves too quickly to expect them to do more than a few corrections - especially if a full class.

Studio is small and pretty clean. They have two bathrooms but the bathroom line gets pretty busy between classes.

If you plan to park in the garage, using AMLI apartments in your Google directions will take you right to the garage rather than turning. There are a good amount of slots in the garage reserved for retail and not residents, but it’s still a tight space. Give yourself extra time when arriving.

You should receive detailed instructions from the studio via text before class. Much appreciated for...

This solidcore’s front desk reception experience is the worst I had so far. I’ve taken quite a lot of solidcore classes in NY and SF. The staff were all friendly and welcoming. However, the moment I entered Bellevue’s studio, the staff started complaining that I arrived too early. She then left me standing at the entrance for 10 mins and chit-chatted with someone else. When she finally had a moment talking to me, she started complaining about me arriving too early again. She finally stopped when I told her I didn’t receive any instructions from this studio. She then ignored me and checked the next customer. I was totally shocked by her manner. I love Solidcore but I don’t think I will come again.

If you’re looking for a place that has similar trainings but more embracing, I highly recommend Core Havn and...