I really wanted to like this place especially after reading all of the comments but honestly nothing would make me walk in their again. Worst manicure I have ever had. I made an appointment using their online service for 2:00pm. They sent me an email next day saying they changed the appointment to 2:15. It was just 15 mins so I didn’t say anything. I get to my appointment and as I’m waiting to speak to someone I check my email and 5 mins before I got there I received an email saying my appointment was changed to 2:30. I brought it up to the girl in the front, she apologized and I let it go. She told me to sit down and I proceeded to wait 35 mins until someone came to do my manicure. When I complained I was told they were behind and I received a call about it. I told her do you think I would be here if I got a call? Also their website and numerous emails I received stated if I were to come 10 mins late to my appointment they would charge my credit card. So I’m expected to be on time but I can’t expect my manicure to start on time. The lady who was doing my manicure then proceeded to work on my nails around 2:40. She ended up cutting me not once but twice. I told her over and over please watch out and that she was hurting me. I even had to tell her to stop cutting my cuticles at one point because I couldn’t take it anymore. The place was dirty, they did not clean up after previous clients, my appointment was 40 mins late at that point and I was bleeding. She finished cleaning my nails and I paid for my appointment and left. I didn’t even want to get my nails painted or continue sitting their any longer. Waste of...
Read moreI have been going to Luminous Nail Bar since May 2021 and I have not gone to any other nail salon since. Everyone there is so friendly and polite, it’s such a great experience every time I go. They offer a variety of services and have so many great technicians. Susy is the nail technician I go to and I am so happy I found her. I constantly tell her how much I love my nails each time I go to her and how she has helped me explore different nail designs, as well as different nail shapes. She’s been doing my nails since around June 2021 and she has done such amazing work. There are so many other great technicians there that do such a good job, I am sure you’ll be satisfied no matter what. I truly enjoy going to Luminous Nail Bar because I can relax, have a great conversation, and decompress from the outside world. I definitely recommend you take a look at their website and their Instagram to see the services they offer. They make it so easy to book/reschedule an appointment. You go to their website, click what services you need, then once you’re booed you can easily add the appointment to your calendar! I can guarantee that you’ll love it there as much as I do.
I’ve attached some of the amazing nail designs Susy has done for me, so you can see what I’m talking about.
Go book your...
Read moreWow, never disappointed! I had an appointment for Gel Mani and Pedi. I wanted to try something different for once...and chose a dark green color (I usually choose a shade of red or nudes)- my hands were done first, my nails were shiny and the polish was applied perfectly- but I secretly wasn’t too in love with the color. Chelsea, who was still working on my pedi, somehow read how I was feeling and I shared how I should have chosen a darker shade- she then asked if I’ve ever tried Matte nails (ofcourse, my inexperienced self have not lol), and there I was on google falling in love with all the matte colors images...Chelsea and Tina (who worked and had finished my mani already) worked together to change my shiny lighter green nails to darker matte!!!with smiles or their faces!! Chelsea and I also kept talking later on more suggestions on future matte colors and designs...amazing customer service, I appreciate the advice as I look for professionals to have an opinion on what options are best out there. Thank you...
Read more