FIXCO - Cell Phone Repair & Computer Repair — Local services in Bellingham

The beginning of this week; I found my husband in a panic when his iPhone suddenly crashed, leaving him unable to access years worth of important notes, photos, contacts, and other documents. After some frantic searching and leaving the phone overnight with one company who couldn’t get it solved. That same company recommended going to FixCo, as they have more ability than they did especially with the failure we were experiencing. I called FixCo and they recommended coming in so they could see what was possible. We jumped in the car and headed straight there.

From start to finish, the experience with FixCo was nothing short of stellar. Within minutes of arriving at their location, we received a prompt response from their team, reassuring us that they could help recover his data.

The customer service we received throughout the entire process was exceptional. The team at FixCo was not only knowledgeable and professional but also incredibly understanding of the stress and urgency that comes with losing important data and also living 2 hours away. They patiently took us through each step of the recovery process, answering all of our questions and addressing any concerns we had along the way.

But most importantly, FixCo delivered timely results. Despite the complexity of the issue, they managed to successfully recover every single piece of data from my husbands iPhone, restoring everything exactly as it was before the crash and sending it to the cloud. I cannot express the relief and gratitude I felt upon seeing my husbands sighs of relief as everything he thought was gone, was quickly restored.

In addition to their top-notch service, FixCo's pricing was fair and transparent, with no hidden fees or surprises. They were upfront about costs from the beginning, allowing us to make an informed decision without any pressure.

Overall, I cannot recommend FixCo's iPhone data recovery service highly enough. Their expertise, professionalism, and dedication to customer satisfaction truly set them apart. If you find yourself in a similar predicament, look no further than FixCo – they are the real deal.

Thank you, FixCo, for saving the day and restoring peace of mind for our Family! We will be back with other needs in the future, despite living...

I'm finding a hard time to fully explain how grateful I am for reaching out to Mitch and his staff for helping me with an emergency data recovery process on my business computer.

A little back story: Being a small business owner, my computer is my essential tool that keeps everything moving on a daily basis. My hard drive crashed with approx. 1 year of un-backed up data. I took it into a larger software/ tech Maintenace company in town which they gratefully dropped what they were doing to assess the problem. Unfortunately, their diagnoses' only solution was to send off the hard drive out of state and have it reconstructed for file extraction with no guarantees or timelines.

I wanted a get a second opinion and found Fixco online and was quite impressed with their reviews. After contacting Mitch, he was available to meet within the hour. He was able to allocate his resources and staff to tackle this issue right away, and after approx. 6 hours. of painstakingly vetting each individual file folders for corruption, they were able to recover all my relevant files and transferred to a new computer. A huge shout out to Caleb who was the main tech working with me on this project. He stayed extremely late and walked me through the whole process of salvaging / reinstalling the files, and during the whole time was super friendly and a pleasure to be around.

Prior to contacting Fixco, my world was falling apart as I battled the fact of losing all my personal/ business/ accounting/ client Info, etc. Not knowing how or where to start to pick the pieces from this catastrophe, it is with great honor to say that Fixco truly saved the day to which I am unmeasurably grateful for their sense of urgency and execution of my situation.

I highly recommend Fixco's services to anyone in need with cell phone/ computer repair services.

Thank you Mitch and Caleb....

Update They went from 2 stars to 4 stars. Why? When I approached Mitch, the owner, about my iPad, he told me that their parts have a lifetime warranty and that there were some changes in staffing to address the issues that I (and presumably others) might have experienced regarding service quality. It took them a while to repair the iPad this time (given some inclement weather), but now that I’ve used it for at least 24 hours with no issues, they have gained back some trust in terms of service. I would give them five stars, but I was told the iPad would be ready at a specific time, only to show up after that time to find out it was incomplete. I don’t mind that it took long, just that the expectations for me (when to show up for the iPad) weren’t correctly set by the team.

They’re a local business with a good track record, and I did notice they take their time to help each customer. Hopefully, having better team communication or whatever the issue was can avoid situations I was put in the future.

Old Review for Reference:

They were nice and friendly, but:

They replaced my iPad screen, but it functions worse than when it was broken.

They took out my SIM card when they repaired it, and I never got it back.

I understand they were going through a move from one location to another, but I was disappointed in the overall work, considering it was way more expensive than other shops in town.

Bottom line: great experience, friendly people, but not so excellent service (the two stars are for being...