JJ's In and Out — Local services in Bellingham

Avoid this market if possible. They sell vapes, that are broken, constantly. And if you walk out and back in after discovering this, they will literally laugh at your face and point to small signs saying to refunds.

Incredibly consumer unfriendly. I'd heavily recommend going to Maple Street Market, 2 blocks away. Great customer service, and they don't stoop to such lower predatory practices- by selling known malfunctioning items.

-- While I'm at it, I live downtown, and often see a Costco delivery truck in the morning on weekdays. JJ's In and Out are absolutely price gouging, a quick search shows their profit margins are absolutely through the roof if you compare their in-store prices to the Costco wholesale prices.

Response: The owner claims the item sold was returned "thoroughly" used. Which is odd, because the only way you'd be able to tell this, is based on the 'juice' levels of the vape. Considering this product automatically was firing and producing vape- would make this item appear used; but more importantly incredibly dangerous.

It's clear that they're trying to claim the faulty/damaged product they sold me- is my fault. Fortunately, I have screenshots of my purchase, which is literally less then 24 hours of when I left this review. Which, for a product that has "20,000 puffs" seems super likely, right?

I'd recommend being accountable, and admitting that you purchased a damaged shipment, and simply decide to make your customers suffer while increasing your profit margins.

Thank you, for responding to my review- and attempting to shift all of the fault on me. I'll be accountable, and stop shopping there.

Bonus update I went to Maple Market (new store next to Boundary Bay), explained the situation to the owner, and he agree'd what JJ's market is doing is scummy. Additionally, he has assured me that I can simply check the vapes in the store for functionality, or comeback any time and he'll make it right. I couldn't urge locals anymore then now to STOP going to JJ's. (this applies to anyone).

Bellingham locals should support local places. JJ's Market really enjoys making it...

Ok, so every single food item I purchase from this store is EXPIRED. The other day, bought a monster “Irish cream coffee” energy drink, that was months expired. The drink was totally seperated even after shaking which means the cream is spoiled. It reeked like bacteria and alcohol. Apparently I didn’t learn my lesson, I was just trying to grab a quick snack running errands and went for one of these pies. I had a bad feeling it would be expired too. What do you know. The pie crust was rock solid and the cream filling was like rubber. I’ve had these many mantle times and never had one so expired. Looked up the expiration date. OCTOBER OF 2024! Maybe it was frozen for a while, and then thawed but definitely not recently. This is so unacceptable. Are the owners not checking inventory? Are the workers lazy? Idk, but a store that charges at about a 50% mark up this should never be an issue. Who loves paying almost DOUBLE for expired items!! Not I. Get it together, this is so messed up. Especially since it’s not the first time. I went through a lot of the food items earlier today and noticed that a bunch of other products are months past the expiration date. What gives? You guys don’t want to lose money on expired items? Maybe don’t out out the entire inventory or something I don’t know. Of course I can’t get my money back either, how effing convenient. Never buying anything here ever again. Idk if there is new ownership within the last year but this never...

I live next door to JJ's and come probably every other night to grab one thing or another. Not only do they have an incredible selection of products for a small conscience store, but they continually make an effort to provide the best prices (especially for alcohol!) I'm constantly surprised by their rotating and affordable wine options in particular. However, what really makes this JJ's an establishment I'll keep coming back to is the stellar customer service and the incredible employees that work here. Mattie and Taylor in particular make what could just be a mundane - and sometimes sketchy - grocery trip into one I always look forward to. These girls are not only incredibly professional and kind, but their personable demeanor and sense of humor makes coming into JJ's a blessing rather than a burden. Keep up...