Big Lots — Local services in Belmont

This review is Not FOR THE BELMONT STORE but for THE FRANKLIN STORE IN GASTONIA. Big Disappointment! This Store is dirty ! We came looking for furniture as our location in Pineville is great with a huge selection of furniture but when we got here to this store it only had like 3 sofas that were so dirty I would not let a dog sit on them! The store is very cramped but they did try to have the Christmas section layout was nice. We were there in November. The rest of the store was disorganized and the products on the shelves especially appliances looked damaged or returned. The employees I give 5 STARS as they were very polite and working so hard on Thanksgiving day. We are so upset that the next closest location is in Belmont but hopefully this store will be a positive experience. I spent over 30 miniutes online looking for furniture at the BELMONT STORE but the selection was confusing compared to the Big Lots in Charlotte on South Blvd.. .I AM HOPING THE BELMONT STORE IS MORE LIKE MY STORE IN CHARLOTTE. But did not find a sofa...

My expirence in the Belmont store this evening was absolutely horrible I would rate this visit tonight a 1 out of 10. The young lady name Dawn that was sent to point me in The correct direction for a particular item was VERY RUDE and DISRESPECTFUL. I haven NEVER been treated and talk to the like while shopping in this store in which I spend WELL over 100 dollars everytime in doing so! The way she carried on Cursing and ranti g was classless and very distasteful. With an attitude such as that she should NOT be working in customer service! It was very hard to keep my composure as she blatantly disrespected me and talked about I. Front of the other costumers my child and other employees. I would like to thank 2 guys in the store Isaiah and Steven who tried to help be as much as possible as well as apologies for the woman's behavior. I will be making a complaint I AM VERY DISCUSSED and...

This store is conveniently located and is decent in size. They also have really good sales. The reason I gave this location a 3 star is because of the lack of staff. I understand staffing issues occur, however, one attendant helping a lengthy line of customers, by herself for well over 30 minutes is quite disturbing. As I was looking around I noticed an attendant clocking in. I asked her a question and she was really helpful but I never saw her again after that. The attendant cashing out customers was by herself from the time I walked in until I cashed out. The second girl that clocked was no where to be found and I don't even know if there where any other employees even there. I felt so bad for the cashier. This is really poor management as 2 people should have been up front. You don't leave someone alone for an hour with a store...