KFC — Restaurant in Belmont

went there on Christmas Eve because it was opened, 40 minutes before it scheduled to close staff started telling patrons they were out chicken but they were still cooking chicken. now l understand the staff was ready to get home and l do not blame them but telling paying customers that you are out if food but you are still cooking food seems a bit odd to me. if l owned this franchise l would pay close attention to my inventory and my security cameras because from the amounts of chicken l saw being cooked and they way the staff was turning away customers myself included it is hard to believe all of that food ended up being sold. l will never go back to that store it is not worth the dishonesty, never liked complaining about poor service but this was something the else and it needs to be addressed. l subsequently went another restaurant and they also had a time the were scheduled to close but the staff understood that as long as they were still opened they were going to make food to be sold not excuses about food that no longer had a buyer but was still being cooked. you don't have to wonder what happened ...

Came tonight for the wedges, was unfortunately told they we're out. No big deal, proceeded to order food, a kids meal & 3 piece combo with 2 legs & thigh. Was told it would be a 5 minute wait on chicken nuggets for a kids meal. Happily waited as my son would have fresh food. After paying i was asked to pull forward even tho no one else was in the drive thru but of course, done so. 14 minutes went by before someone came out to deliver the food. I of course checked & seen 2 thighs & 1 leg. I went to the door the lady just came out of to bring the food & it was locked. I knocked plenty of times, looking at a worker who was presumably off the clock but didn't even bother to look up. I then had to WALK in the drive thru to let them know the situation & she said yeah because our dining room is closed. I told her I had been waiting 15 minutes for my order & just wanted it fixed to take the thigh back. She came back and said they added an extra leg and to keep the rest. I get home AND SEE THEY TOOK THE THIGH AND DIDNT REPLACE IT WITH ANYTHING!!! LET ALONE LEAVE IT & ADD A LEG. Ordered a 3 piece combo and left with...

Where are my fries? I bought a Mike' hot honey chicken sandwich combo, comes with a drink and fries(missing or invisible). I specified wanting the sweet lightening mountain dew and was giving original. I should had taken that as a sign. My pie bites dont even look or feel like they were cooked or warm. And for promo of free bucket of chicken with online order of $15 or more, to rebrand or revise their chicken---KFC NO WONDER EVERYONE I TOLD ABOUT THIS OFFER SAID THEY WERENT INTERESTED. I SEE WHY.

After typing the above, I realized the sandwich had mayo(that a heck no for me). I went back, and just complained about the sandwich and missing fries. The guy was nice and informed me all the sandwiches have mayo. He gladly made me a new one. And provided the fries and wished me safe travels. Honestly, he was the best part of this ordeal. But those fries was as old as Moses. Dry like ashy feet. When i got back home and sorted the chicken, no wings, four legs instead and the one breast was saturated in dark 'needs to be change last week' dirty looking oil! Damn KFC BELMONT- FOR REAL?! UGH 😩 NEVER AGAIN. I...