First Stop Tobacco Shop — Local services in Bensalem Township

The prices are good, but they skim pennies off the top. At first i thought it was an oversight, but it is literally every time my husband or I go thru the drive thru, they do not give you back the pennies. It's annoying and rude. I save my pennies. Not to mention they have tried to charge my husband for multiple packs of cigarettes when only one was purchased along with other items. Depending on who is at the drive thru one employee has attempted to raise the price by one dollar on a few occasions, when questioned about the price she back peddles and give the correct price. At first when i started to notice it was just one particular female employee who is over the top miserable and rude daily, however I have come to realize it's multiple employees who are skimming pennies. Although it is just her who tries to get more than sale price. So i just ask politely for correct change now and all is well, but...

There is a kid who works there that is incredibly rude!!!! I am a regular customer there and he still constantly has an attitude and never replies, not even a smile or head nod when I say hello which I always do and I have tried to call once before to ask what the street located directly next to them was and I was hung up on the first time and the second time they answered but did not say a word and then the third time it was answered again and I could hear noises and low voices but it was as if they just put the phone down on the counter after answering it and every time after it rang busy..., they are just not professional at all and if they don't want to answer the phone then they shouldnt have one, if they weren't the closest place to me and there was anywhere else within walking distance I would no longer give those ignorant people my business because they surely do...

I bought 3 different vapers from them (on Street Rd.) and one leaked the oil constantly and the guy told me to talk to the manufacturer. Second one wasn't what he explained to me and when I got it home & tried it I didn't like it at all so took it back and was told they couldn't do anything about it and was rude both times. They have a monopoly on just about every tobacco store in Bensalem, Levittown, Andalusia and more. I will no longer visit their stores for ANYTHING. There are more tobacco stores all around and will find one that I can rely on who doesn't cheat their customers any which...