Worthy Girl — Local services in Beverly

WILDLY UNIMPRESSED. Definitely a spot for tourists. There were about four or five young sales associates but I had to ask to start my own fitting room. None of the younger staff spoke to me mostly to themselves. The prices were absurd. I mentioned I was staying at the hotel next door and was not offered the discount that they advertise. The credit card system was down and they were unwilling to let me purchase a xxi top marked $4 for $3. I wanted to have a better experience but it was all aesthetics and no actual depth. Hard pass.

EDITED TO ADD that Worthy Girl did NOT offer the shirt to me for free they offered to allow me to take it and come back later to pay. I was already over the experience and I didn't want to come back so I tried to settle with them in cash $3 for the $4 tank top crop but the person behind the register turned down the cash but like I said offered to have me come back later and pay. Which I just wasn't interested in doing. I remember not being offered this item for free because the cashier stated "the consigner is expecting the item be sold for that price". Normally I'd let it go but the snarky response from this business is unreal! The customer service is trash and the clothing is overpriced. I kindly suggest that who ever is spending time reviewing the cameras and replying here to use their time to work on their customer service skills.

Also please take my name out of your response! Be a better business owner not a bully. Use this opportunity to have a better experience with new customers and allow me to share my experience. The clothes are great and the pictures I took are being viewed don't add more negativity to a...

Every time I’ve come into this shop there is always a problem that no one can solve not even the managers. This shop has gone so downhill, I will not be going to them anymore. I recently had an expensive purse consigned there and it did not sell so I had asked them if I could come pick it up before I was going on vacation (they have a short window to pick up items and I was aware of this). They told me I could not pick up the purse early, but they would hold it for me until I got back from vacation. When I came back from vacation and went to the store to pick up my purse the manager said “I'm sorry but we can’t find the purse we might have gotten rid of it” and had no solution for the situation. This is extremely unprofessional. I have worked in the retail world as a manager for years and there is always a solution for a problem and a way to make things right. I am extremely disappointed with Worthy Girl and how down hill they have gone over the years. It is unfortunate and I will not be going back there and I do not recommend using this place for...

This is my favorite consignment shop! I never leave empty handed and the staff and owners are just so great. I highly recommend checking them out! Also, I feel the need to say that I’m not a family member nor a friend of anyone at the store. I’ve been consigning at Worthy Girl for years and have never felt ripped off. Sometimes I go back to pick up what hasn’t sold, sometimes I don’t and I believe the clothes get donated. Either way, I cleaned out my closet and for the most part, I don’t need them back. Lastly, they give you a discount on what you buy from them and are also now doing a points system where you can get money off purchases. I have no idea why anyone would call the owners thieves. Shame on you for writing that about a small, local business that is keeping Cabot Street bustling during Covid. So many stores have closed which...