Walgreens — Local services in Big Rapids

The Pharmacy Manager was rude and unprofessional.

I made several appointments throughout the day at the pharmacist. One employee was helping me and said they could do multiple appointments at once. The manager came by and decided she was going to help me instead. Her attitude and tone made it crystal clear that I was an inconvenience. She also let me know they were busy (although there was no one else behind me in line) and they couldn't combine appointments (even though the original employeesaid they could).

As a business owner who focuses on hospitality and interacting with customers, I would be out of business if I treated my customers the way she did. If they were busy and couldn't assist me at that time, I'm alright with that. However, the condescending tone and manner was unprofessional and has no place in the workforce.

I will NEVER shop at that Walgreens/Pharmacy again. I truly feel sorry for the original employee who was assisting me. Please be advised that I will tell everyone I know to stop shopping...

The male pharmacist (dark brown hair, has it spiked up) is EXTREMELY rude and condescending. There have been several issues with my prescription when picking it up and every single time he is always very rude, never offers to help, and has no compassion at all, in which case he picked the wrong profession. Also when I was pregnant he proceeded to be rude and judge mental about the side effects my depression COULD have on babies, which I was already aware of since I have a doctor that obviously helped me make the decision. It was not at all his place to assert his opinion and and make me feel bad for taking medication that I need for mine as well as the well being of my child. And my baby was born healthy, and happy as ever. I would never ever recommend this pharmacy and have tried giving them the benefit of the doubt but I have never dealt with someone so rude in the medical profession. I am now switching to the Meijer pharmacy and will not return...

if i could leave 0 starts I would. Valerie is the worst retail worker I have ever encountered. She got visibly mad when I was waiting for my photos as if I was inconveniencing her. Then proceeded to raise her voice and yell at me the customer? If picking fights with customers is your passion, they’ve got restaurants for that but if you’re going to work in a retail setting where people constantly need help and then get mad about it you should find a new job. I used to work at the Walgreens in Grand Rapids and I know the training does not say anything about yelling at customers. Walgreens has lost my business forever over one entitled employee who didn’t want to do her job. Should probably check who you’re...