Back in 2009 I decided to take a friend's suggestion to visit Richard and see about an engagement ring. My friend interned with Richard and so I trusted his referral. After calling and speaking with him, I visited their shop in downtown Birmingham. It was my pleasure to meet Richard in his shop, I could tell he took pride in his work. We talked about what I was looking for and price range. His guidance was professional and respectful to my financial situation. I picked a style and Richard was able to help me decide on a man made gem and a beautiful finish. Over time the ring would require polishing and eventually about 9 years later a chance to be fixed up a bit. When I was in the process I didn't have a lot of money to put into the ring. It was silver, so over time it wouldn't hold up totally, no fault to the artist, the material is a soft metal. Richard fixed it up and it was gorgeous again, though the ring itself had started to warp a bit later on, due to the soft material. My wife didn't want to wear it, it was uncomfortable and slipping off her finger. It was time to redo it right. I contacted Grinsteins about doing just this. They were very receptive and helpful through this process. Since we're in a pandemic Grinsteins has taken safety precautions to protect themselves and their customers. To visit you will need to call ahead to set an appointment. Masks are required. I brought the ring in and dropped it off. Later I received a call from Richard to discuss the new ring and he gave me a couple of material options and explained further the quality and downsides to each but we settled on a white gold finish that's sure to put a sparkle on my...
Read moreIncredible hospitality and customer service. Unique handcrafted jewelry and a perfect engagement My husband was introduced to Richard through a colleague and after meeting him and seeing his products there was no question that He would my engagement ring and wedding band from Richard. Richard is kind (never pushy) and incredibly knowledgeable with wedding jewelry. Best part: he designs the jewelry. Each piece is unique and crafted for you and your s/o Richard, unlike online and the other jewelers I met, became part of our engagement and wedding experience. My husband went to at least ten different jewelers and searched online before He met Richard and I can honestly say I’m grateful that he was introduced and got to enjoy such a unique experience working with him. His prices are beyond fair. His service is impeccable and his products are beautiful. Highly...
Read moreI’m incredibly happy with the folks at Grinstein Jewelers. My fathers ring that he’s had for almost 20 years was absolutely destroyed, and I snuck it away from him to get it fixed. The help and communication I received was unrivaled. Richard is an actual magician and an angel. I’m so lucky a good friend of mine recommended him. When my dad opened the surprise, he instantly started to cry. I don’t think I’ve ever seen him so happy. My father is the hardest working, most selfless man I know and this message is one of many thank yous I received. If you knew him, you would understand how big this is. I’m so happy with the kindness Richard and his beautiful assistant gave to me. I’ve never seen his ring look how it did. Thank you again a...
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