I first walked into Lucido Fine Jewelry on an idyllic Michigan autumn day in 2019 and though I can’t recall the exact day, it’s a day I’ll never forget. Not only because it started my journey of collecting Rolex watches, but far more importantly it started my relationship with 2 of the most genuine, pure, and humble people I’ve ever met, Joe and Seba. Now I know that might sound like hyperbole, but it’s not, it’s as genuine as the people who will greet you upon your arrival at Lucido Fine Jewelry. Fortunately for me, that person was Seba, possibly the most enthusiastic, caring, and honest sales associates I’ve ever encountered, and I’ve been frequenting luxury jewelry and watch shops for years. When I say Seba’s special, I mean it, and she’s as passionate about her merchandise, as she is about her clients. From the moment I walked in, Seba made me feel like family, and in my opinion, that’s what Lucido Fine Jewelry is all about, family. Why do I say that? Well after spending an hour or so talking with Seba about which watches I was interested in, Seba introduced me to the store’s manager, Joe Lucido, who’s family owns and operates Lucido’s 3 metro Detroit locations. To say that Joe was born to work in a business, that’s primarily based on trust and relationships, would be an understatement, as Joe’s the real deal, he’s not only trustworthy, he’s kind, he’s genuine, he’s humble, he’s everything you’d want someone that you’re entrusting with such a significant purchase to be. Words cannot describe how I feel about Joe and Seba or the entire Lucido family for that matter, which is why I’ll never forget that autumn day in 2019, and not because they got me my “grail” watch or the perfect Christmas gift for my girlfriend, it’s because they’ve become like family to me, and honestly, that’s the way they treat all their clients, like family, which is what Lucido Fine Jewelry is all about. So if you’re looking for a custom engagement ring or a watch to celebrate a career milestone or those diamond stud earrings your significant other has always wanted, go to a place that not only treats you like family but will be there for you like family, now and 30 years from now, that place is a locally owned and operated family business, that place is Lucido...
Read moreI recently had the pleasure of visiting Lucido Fine Jewelry Birmingham, a family-owned shop that truly made me feel like I was a part of their family. From the moment I walked in, I was warmly greeted by Seba, an absolutely incredible person.
Seba, was incredibly attentive and helpful throughout my entire experience. She took the time to listen to what I was looking for and provided me with a wide range of options to choose from. Not once did I feel pressured or rushed, which made me feel at ease and comfortable.
What really stood out to me was Seba's warm and friendly demeanor. She took the time to get to know me personally, and we chatted about our families and shared stories. It was evident that she genuinely cared about me as a person, not just as a customer.
Seba's knowledge of jewelry was impressive, and she was able to answer all of my questions with ease. She went above and beyond to ensure that I was completely satisfied with my purchase, and even provided me with aftercare tips to ensure that my jewelry stays in pristine condition.
Fran and Joe were also a pleasure to meet. They were kind and welcoming, and it was clear that they take pride in their business. They made sure that my experience at their shop was top-notch and even provided me with some excellent recommendations for other local businesses to check out.
Overall, my visit to Lucido Fine Jewelry Birmingham was an exceptional experience, and I have Seba, Fran, Joe and the rest of their team (and family) to thank for that. They truly made me feel like a part of their family, and I left feeling happy and satisfied with my purchase. If you're looking for a personalized and memorable jewelry shopping experience, I highly recommend visiting Lucido...
Read moreI'm a guy with zero sense when it comes to buying jewelry for my gal. Luckily for me, Lucido of Birmingham was there to help. They were my first stop when I started looking at engagement rings simply because they were close to my office, but after my experience with them I'd gladly drive out of my way to go back in the future. They helped me fine tune what I was looking for during that first stop in by showing me a wide selection of engagement rings without pressuring me to buy at all. This is something I can't say about the other jewelry shops I visited while searching for an engagement ring. Those "other places" which shall remain nameless pushed me to buy from the moment I stepped into the store. So after doing my research at a variety of shops, I ended up going back to Lucido because of their great selection of beautiful jewelry, willingness to work with me on the price, and their overall helpful, friendly customer service. Lucido is a prime example of how great customer service goes a long way in building loyal customers. I was so pleased by that initial experience that I've gone back to them on multiple occasions for other items and we even bought our wedding...
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