Bluebird Vision + Wellness — Local services in Blackfoot

I've seen Dr blight for years, it was time to get my dr in. We saw Dr Jones. I have zero complaints about either Dr. However when we went in today it was extremely chaotic, we were being seen by a technician and then got passed to another technician, then In the middle of my daughter's exam a technician came and took the dr from is for a good 20 minutes we sat alone. We were about ready to leave and the dr came back in and said a patient got missed, not a big deal accidents happen, but it would've been nice if someone told us what was going on before sitting there in silence for 20 minutes, we were ready to leave. We then went to try on glasses the girl that the dr handed us to was very nice, and patient HOWEVER there was a lady who kept coming over and saying "nope, those are too big. Nope those are too small, nope not good for your face". I felt she was extremely rude and interruptive and undermined the girl helping us.

This is not going to prevent me from going back, this is strictly for the Dr's to gain perception on to how a patient feels. As my daughters first time ever in an eye dr office. It was very overwhelming. Maybe they over scheduled, maybe understaffe? Oh well just my review on my...

Today was my first time appointment with Bluebird Vision and I was impressed from start to finish. First of all, when I pulled up their website, I was able to book an appointment 10 minutes before the appointment! All of the staff were very welcoming and kind. Stephanie did the preliminary work and was great. Overall it was a nicer experience than I’m used to because none of the tests were uncomfortable and it was all very thorough. Dr Blight was very nice and showed me images of my eyes that I’ve never seen before and explained everything to me and answered all of my questions. He even explained to me why I’ve been experiencing something in my eyes that none of my other Doctors have been able to do. I’m very grateful to him for that. Mindy was also great to work with and repaired a couple of my old glasses while I was there and helped me pick out the perfect pair of glasses. It was a really nice experience from...

My family won’t be going back here. My daughter was having issues with her contacts and since I had paid the Contact Fitting fee for the entire year, I made her an appt. The scheduler informed me the visit would either be covered under the Contact Fitting fee or would be, at most, $30-ish. I got a bill for over $80. When I called to question the charge they told me they had seen my daughter as a medical visit instead of just a contact fitting. They absolutely would not budge on the charge even though I was willing to pay the $30-ish. Very disappointed, feel like my young daughter was taken advantage of since she wouldn’t have understood the difference between the visits. The money isn't the issue here, I would have appreciated a call before they changed the appointment and submitted claims to...