Rent-A-Center — Local services in Bloomington

The manager Kyle there is very rude, he discriminates against the disabled filed a complaint to corporate they didn’t do anything but “talk” to him. I am disabled and had a hiccup with my landlords which caused me to lose a lot money and have to wait for a refund. Kyle wouldn’t come to agreement with me on payment and so it was agreed for them to come get the freezer I told him I would need help emptying it out due to recent surgeries and he told me he could care less and if it wasn’t empty he would dump it out in my yard and let me it be my problem. They sent out a young lady by herself who is the sweetest and kindest one there to get a huge freezer by herself and she struggled they should of helped her but nope they don’t care about their customers or employees. On top of that because of one missed payment they canceled my contract. I am disabled and on low income I needed the freezer for medical reasons and was going to pay this week like I told corporate but Kyle won’t let me. I wasted money that I...

Hi. I opened an account online and got approved. But when I went into the store, I got discriminated against and told I was denied without a denial letter or anything. I'm locked into an agreement already and am past due on my bill. But the store associate said I was denied. There's an active agreement in my name that's past due. If I got denied there shouldn't be an active agreement. What it looks like is that I got approved and got racially profiles in person and told I was denied but already been approved online. I need to really speak with someone. Because this is racial discrimination. How is it im still logging in my account and see my agreement and it's past due. This is so wrong. I have not gotten one product from you guys and I'm locked into an agreement. Can someone please explain this to me. Im going to have to refer this to a lawyer, because this is not right at all. Please contact me at your earliest...

This placee is nothing but a scam! DO NOT GET ANYTHING FROM HERE! I called to make a payment on a phone and asked how much was left. Was told 390. I said ok let's just pay it off on my next payment cause it autopays every 2 weeks. The dude said ok sounds good. My payment comes and they don't take it all just the normal payment. So I called them and ask why. Well apparently a few days before my payment my six months same as cash was up. I said why didn't the guy tell me this before hand cause I would of just paid it off when I called the last time. He said yes he should of but to bad now you got to pay 600 extra sorry. They are rude they will do anything to scam you. Reported then to the Better Business Bureau and I'm not the first to complain so so your self a favor and go somewhere else...