Anna Zuckerman X Kathy Hilton Beauty is truly in the eye of the beholder! During a recent stroll, we were captivated by a beautifully lit store that exuded a welcoming ambiance, enticing us to step inside. The presentation of the gemstones was remarkable, transporting us to a veritable wonderland. The manager who assisted us was both professional and approachable, sharing the fascinating history behind the collaboration of Kathy Hilton and Anna Zuckerman. This partnership fuses Kathy's impeccable taste with Anna's discerning eye for exquisite jewelry. Notably, Kathy Hilton is the esteemed owner of the Hilton hotel empire. Anna Zuckerman's passion for gemstones began in her childhood, inspired by their beauty while working alongside her father in his goldsmithing business. She pursued formal training in metallurgy and earned certification from the Gemological Institute of America. After establishing a luxurious jewelry boutique, she sought to address industry shortcomings for clients making rare purchases. This endeavor led to the creation of a timeless, demi-fine jewelry collection that emphasizes colorful, elegant gemstones, skillfully combining bold design with wearability. What distinguishes their collection is Anna's commitment to ethical sourcing and sustainability. By repurposing salvaged lab-grown diamonds, she minimizes waste and extends the lifecycle of materials, resulting in pieces that are both breathtaking and suitable for various occasions—be it everyday wear, special events, or bridal attire. From impressive earrings to bracelets and necklaces, her offerings cater to all tastes, including a men’s collection. The store itself is well-lit, open, clean, and meticulously organized, telling a story of royalty with great attention to detail. It is a perfect destination for holiday gifts for friends and family. Excitingly, there is currently a sale with items starting at under $100. For more information, visit her website at...
Read moreAbsolutely horrific experience with Anna Zuckerman Jewelry. I purchased a beautiful necklace and earring set for my wife for Christmas, along with a free pair of earrings as part of a “buy 2, get 1 free” promotion. What should have been a straightforward exchange turned into a nightmare due to incompetent management and abysmal customer service.
My wife wanted to exchange the necklace for a slightly larger size—simple enough, right? Not here. Despite being told the exchange would take only a day or two, I had to call and visit the store FIVE TIMES over an absurdly long wait before the necklace was finally in. This wasn’t a supply chain issue; this was pure mismanagement.
Special shoutout to Hailey, the only shining light in this debacle, who went above and beyond to help us. Unfortunately, her efforts were completely overshadowed by the rude, condescending manager, who not only refused to honor the store’s own promotion but treated Hailey terribly in front of customers. The manager claimed the free earrings couldn’t be exchanged because the necklace exchange was “part of one purchase.” Seriously? After spending significant money on their jewelry, this petty excuse about “messing up inventory” is beyond insulting.
The manager’s behavior was shockingly unprofessional—belittling her own staff and refusing to take accountability. It’s clear she cares more about protecting some arbitrary policy than providing basic customer service or honoring the store’s promotions.
Save yourself the hassle and take your business elsewhere. This store doesn’t deserve your money, time, or patience. If management can’t be bothered to treat customers or employees with respect, then they’re in the...
Read moreI purchased 2 enamel coated chain necklaces in January. After specifically asking if I could wear the chains in the shower and every day without worrying about the coating, I was told YES without hesitation. Within 2 weeks the enamel started coming off. As soon as I returned to Florida, I brought the necklaces back to the store, thinking at a bare minimum they would replace the items. I couldn’t have been more wrong. I was simply told it’s not their product and they don’t stand behind it (even though sold in their store). After the worker called the manager because I wasn’t satisfied with this, I was only offered to buy a new one for $20. Seriously?!? This is the quickest way for a small store to lose new customers. Don’t shop here. (Following is a response to the manager’s reply to above) Your snarky, immature response should embarrass you. You either think your funny (I can assure you you are not), you are under the influence of drugs or alcohol (likely), and/or are just a foolish business owner (also very likely.) An appropriate response from a sane small business owner would be an apology, an offer for a store credit ( not that I would want to buy more junk from your store), or to replace the items. Perhaps even an apology for your employee for providing incorrect information about the products you put your name on. One look at your yelp reviews and comments will confirm this is not an anomaly, nor is your bizarre, unprofessional response. I will leave this experience simply feeling sorry for people that have to interact with you on a regular basis. I am happy to know you I never have to cross your path or your...
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