Borrego Fine Jewelry — Local services in Boerne

In the last few months I have taken in watches, rings, necklaces and earrings for cleaning and repair. My mother in law is 92 and her health is not the greatest. She is giving all her fine jewelry to my wife and our daughter before her passing. She wants them to have it because she knows we will not sell it and will pass it on to future relatives.

I went into Borrego Fine Jewelry thinking "Borrego Fine Jewelry, how could a place like this be good?" but I went in anyway.

Boy was I wrong!!! I brought in items on 4 separate occasions in about a two month span. I dealt with 5 or 6 different sales members and one was better than the next. I mean that in a good way. I also met with the jeweler repairer (If that is a word) that had the same type of kindness.

January 1, 2024, my wife and I will be married 30 years. I bought her original engagement ring, a 10 year anniversary and a 25th anniversary ring at your typical major jewelry corporation. I will not do that for her next ring, our 30th.

I know there is good lighting and such to enhance the color, and sharpness to a diamond. Like a new car in a showroom. but the color, sparkle and clarity of their diamonds, are second to none. I will be buying my wife a 30th anniversary ring at Borrego...

The store is nice and the staff is very friendly. I have had some jewelry repaired and appraised over 3-4 transactions that were great! Because of the good experiences I took some jewelry to consign since my parents have passed. Bad is an understatement for this process! I had appraisals on both pieces within the last 15 months and on one I was offered less than 10% of the appraisal (keep in mind on consignment) and the other 18% of the appraisal. The more expensive item (the one offered at 10%) he quickly raised to about 20% of appraisal. The final offer, keep in mind this is consignment so he doesn’t have any money in this inventory, was 23% of appraisal. I declined the offer. First, this is terrible for anyone that is in a hard position that doesn’t know the value of their items. Second, the fact that he increased it that quickly tells me (not that I didn’t know this) he knows what he is doing and is trying to take advantage of people. It made me sick!

If you need a repair or appraisal, they are great. Buying jewelry there… I don’t know, but I would definitely negotiate!! But I would NOT recommend them to sell...

My wedding set was purchased from another jeweler out of state. When I noticed stones on my wedding band were getting loose, it needed to be looked at quickly. I called the store to ask about availability and they were able to help. The team at Borrego went above and beyond for me and was able to get my ring fixed for me in three days! I was heading out for a vacation and they did everything they could to get me my ring in time. When I received it back, it was all fixed and looked shiny and new! I am so thankful for the team for taking care of me. I will definitely be back for my other fine...