edit 5-14 management provided illegal places for us to park as well as solutions that will work for about 10% of the community. The threat of towing our cars is real and they can't provide us a parking garage with transport service back. EDIT 5-8-2018 Added photo of an example of how they alert us with 7 days about possibly towing your car and with no suggestion of where to put it. They expect every single resident to park on the street? On top of it, they expect every resident to get up before 7AM to do this. This is absolutely unacceptable. EDIT 5-6-2018 Added picture of homeless people who live on bridge - guy circled was taking a bath in the creek and the red arrow on the left shows where they come up from. About 10 of them were there yesterday and they haven't left. EDIT 5-6-2018 The ammenity closures have become absurd. The amount our gate has had closures forcing us to park in unspecified areas or risk not using our cars for the day has become tiresome and obnoxious. We pay for parking every day of the month, so if we can't park there, we should be getting credits or they need to offer places for us to park. They can't just tell us to remove our vehicles. In addition, the homeless population has grown to the point where Griffis wants the members to take responsibility for it rather than contact the office about it. Management can deal with the on site issues, I will deal with issues relating to my rent payment and making sure the apartment is kept up to standards with which the lease said I should. We received a lengthy email basically telling us to deal with it ourselves. These homeless people live on the bridge over the creek and we got to watch them take a bath from our balcony yesterday. What a great view while you are absorbing the beautiful flatirons! When you pay as much as you do to live here, you should be getting better management. EDIT 1-30-2018 The garage to our building has been broken for 2 weeks. Management sends a patrol officer around 8:00 PM each night to make sure that nothing weird happens. Not really sure how that's being enforced since the officer just sits in the car doing nothing. In addition, once the officer leaves, the little security he provided is gone completely. Anyone can just come in the building now. Here's where it gets really good. My girlfriend leaves to go to work, and they have the garage taped off and they are saying no one can come through. We were never notified of this, and the repairmen claim that everyone else said the same thing. I go to the front desk to ask why we are trapped in our own building without notification. Kalli claims that an email went out and to check my spam. Obviously, I had done this, or I wouldn't have been in the office in the first place. I checked both my email and my girlfriend's email. The last notification regarding the garage was on January 18th. This place is a joke and finds new ways to frustrate you every day. Oh, and maintenance once randomly walked in my apartment unannounced. I got an apology from management and a rude remark from the maintenance guys. Great operation here.
Was given a $500 charge for a guest suite that I was only told about a deposit on. When I told management, they brushed it off and just said it is their policy. People are right about management trying to throw random charges at you without telling you.
edit management reached out regarding this review. They originally sent me a blank document to fill in myself and only informed me of a deposit for the guest suite. They never mentioned a daily charge. The next time I reserved it, I obviously assumed it was the same deal as they didn't communicate a new charge. Without remedy for this, they are just telling me they don't care about how they handled things previously and can't own up to it. Other issues have also occurred in recent weeks and months with maintenance and lack of diligence on the part of management when it comes to sending noise complaints. Save your money and buy property. It will save you from dealing with management...
Read moreHorrible company. If you sign their lease, you are giving them a blank check for charges they do not disclose during the application process. The company also will charge at least one fee that is not authorized in the lease. Also, you cannot rely on written communications with this company since the company does not stand behind the promises it makes in written emails. My application/acceptance email confirmation confirmed the rent amount, and had a section for “fees deposits” that listed only a $25 “package locker acceptance fee,” (which to me indicated I could if I wanted to rent a locker to keep packages in). Then, I get the actual lease. Hidden way in the back of the lease are addenda that impose upon fees upon fees upon fees upon fees that I had never heard of before. I list them below.- They add up to a few hundred dollars more per month. If you're offering a luxury apartment for $2800 - $3,000 a month, just say so. Don't fraudulently mislead me by claiming rent is $2350 and burying hidden fees at the back of a lease. I told Griffis I would not be signing the lease because Griffis concealed hidden fees. Some examples of the outrageous hidden fees authorized in the lease: Fee to open sewer/water account (up to $30); Fee to manage sewer/water account (up to $10/mo); fee to close out sewer/water account (up to $20); of course I would also be paying the sewer/water charges imposed by utility company; HOA/community access fee (up to $20 month) Trash fee (up to $50 month. The apartment I ended up renting in Boulder charged me $5-$7/month for trash). Pest control addendum (up to $5 month); Proportionate share of property tax bill (amount unstated in lease so tenant is giving a blank check. I have never heard of a landlord charging a tenant for property taxes); pro rata share of utility bills for common areas (never heard of this either - it’s on top of paying utility bill for utilities inside the apartment) Fee for being able to have packages delivered to your address by Amazon or others ($25 – again never heard of such a fee – and this fee was not even mentioned in the lease, and as noted above, confirmation email indicated I had choice of renting locker). I was told via email that actual fees would be less, but that Griffis would not alter the lease to reflect those lower amounts. Update 7-27-19. After I posted my online reviews noting that company had promised me refund of application fees, then company refused, management contacted me. Low and behold, about a month later, I received a full refund of all application fees...
Read moreMy time spent living at Griffis 3100 Pearl has been nothing short of extraordinary. From the top down, this Griffis property carries itself with professionalism and the utmost concern for its tenants.
Griffis 3100 Pearl is a high-quality, idyllic environment for many demographics found in Boulder. This complex is in an incredibly pedestrian-friendly area and you’ll rarely find your needs are out of arm’s reach. Be it a new favorite restaurant, an excellent spot to catch a Boulder sunset, or easy access to paved trails, Griffis 3100 Pearl has checked all of my boxes.
I found Griffis as an undergrad looking to get off the Hill and have fortunately found a sense of community amongst my neighbors; which consist of grad students, young families, working professionals, empty-nesters, etc. Such a diverse crowd choosing to live in one complex only speaks to its quality assurance and enduring reputation.
While the amenities are exceptional, accessible, and consistently well-maintained, none of these factors amount to much without the care of the on-sight staff here. From day one, David Chavez of the leasing office has ensured all my needs could be met. Never one to take an idea for granted, David found the perfect unit for me and was an active, helpful listener and guide throughout the process of signing a lease, examining parking/storage options, and beyond.
Fellow leasing consultant Jessica Lucero has also been a mainstay of my experience here at Griffis 3100 Pearl. Always the consummate professional, Jessica is one to make superb solutions come together in a timely fashion, and she’s done so with concerns of mine ranging from lost packages to potentially living in another Griffis properties in Colorado or elsewhere further down the line.
Property manager Katie Dalaney has provided administrative oversight during my time here thus far with a candor that I wish could be the standard; one exuding grace and expertise in all matters no matter how trivial or disconcerting.
The details are never overlooked at this location. Each service request has been addressed and handled in a timely, proactive manner. Many thanks to Scott, who has often been my sanity’s saving grace in dutifully seeing through any and all of my maintenance requests.
If you are searching for a high-quality, comfortable, and incredibly safe living situation at the heart of Boulder Crossroads, you would be doing yourself a great disservice to not consider the options at...
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