Consolidated Electrical Distributors — Local services in Boulder

HORRIBLE service. I am a small contractor and have used CED several times in the past for mostly specialty items. I called trying to locate a device which is not generally kept in stock, and "Brian", the person who answered the phone, was the rudest, most impatient person imaginable. He made no attempt to find out if I was indeed a contractor, and just assumed using what obviously limited reasoning power he possesses. When he informed me that the style I was looking for was not available, I informed him that it actually was. At that point, he hung up on me. He made no attempt to find out how I knew, or who the manufacturer is. He had no concept of customer service. Instead, he was arrogant, and confident in his stupidity. I will not call this company again, thanks to "Brian". I sincerely hope the management at CED reads this, and takes steps to improve their customer service. Until their service is dramatically improved, I would suggest to anyone else to find another source for...

Arrogant and impatient sales woman refused to help locate an item on the website over the phone.We could not locate direct burial Cat5 or Cat6 wire on the website. She insisted they stock network cable "Blue, Black or White" but was unwilling to spend just a little bit of time with me A CUSTOMER to find a specific item. I own a legitimate Telcom business and I have bought from them before but I will never ever give a business like this any of my money again. I ordered what I needed online - and saved the headache and sales tax. Avoid this shop, clueless on how to actually help someone even though the web site says "Need Help Call" A...

15 years in the industry. 15 years of buying parts. Our company spends well over a million a year here. I walk in to ask a simple question (clearly they don’t know the answer to) and this arrogant CUSTOMER SERVICE REPRESENTATIVE said he didn’t care to help me and it wasn’t worth his time. Uhhh? Really? Thanks for wasting my time. This went straight to the owners of the company and we are canceling our account with them immediately. They just lost a customer who has been doing massive amounts of work in boulder with them for...