Hurdle's Jewelry — Local services in Boulder

In March 2025, my girlfriend (now fiancée!) and I walked into Hurdle’s to look at engagement rings after visiting several other jewelers in the area. From the moment we stepped through the door, we were warmly welcomed by Lindsay, who has guided us through the entire process of creating a custom engagement ring with exceptional care and service.

When we first began shopping for rings, we weren’t thinking custom. But by the time we came to Hurdle’s, my fiancée had a vision of what she wanted, and even had a ring she wanted to model it after, with several changes to make it truly her own. We were somewhat daunted by the prospect of a custom design, but Lindsay put us ease and made the process enjoyable and stress-free. She was incredibly knowledgeable, answering every question with care, and she made us feel completely comfortable and taken care of throughout. I wanted my then-girlfriend to be able to give her input on the design upfront and then not have to be involved in the design process itself. But to do this, it involves a lot of trust on the girlfriend’s part that the designer and I will do right by her! After our first meeting with Lindsay, my girlfriend told me, “I trust her [Lindsay] with my life”! I knew immediately then, this was the way to go and that we’d be in good hands.

Lindsay and I worked over the course of several weeks to craft and tailor the ring’s design. And she communicated with me and kept me updated every step of the way. What was truly special, is how receptive and helpful she was even when I came to her with last-minute tweaks and adjustments. She never made me feel like I was asking for too much or being difficult. And she never once hesitated to re-render the design and draw up another CAD. Lindsay was aways available and made it very easy to coordinate times to see the different center stones she procured as well as additional design and setting stone options. Her patience, professionalism, and attention to detail were all incredible.

Fast forward to July 2025: I proposed (and she said yes!), and my fiancée is absolutely overjoyed with her ring. It’s beyond perfect. The craftsmanship is immaculate and it is more beautiful than we could have ever imagined. I am grateful to Lindsay for bringing this dream ring to life. At a time where it seems that so many are turning to online retailers to make such a huge purchase like an engagement ring, the experience we had with Hurdle’s is a strong reminder that nothing can beat the quality of a trustworthy local business that is deeply invested in its customers and committed to delivering craftsmanship and care that you simply can’t find anywhere else. I cannot recommend Lindsay and Hurdle’s enough to anyone who is shopping for...

I recently brought in a pearl necklace the had belonged to my grandmother in order to get it cleaned and repaired to wear for my upcoming wedding. Upon drop off, I was informed that the necklace was an imitation—disappointing, but equally as sentimental to me and my family, so I went through with the work. I explicitly asked about cleaning when dropping it off, as it had lots of build up of grime between the beads from years of wear, and was told that cleaning was standard with jewelry repair. This also appears to be a general standard in the industry and has been the case with other pieces I’ve had repaired in the past elsewhere. Upon pickup, the necklace was as dirty as it was when I dropped it off. The pearls were being restrung so they could have been cleaned when the necklace was disassembled, the dirt wipes off easily besides the very hard-to-clean location between the beads. I brought this up and was told that there was nothing that could be done and was given a cloth to clean them myself. It was implied that the necklace was in bad shape and not worth cleaning because it isn’t real, but as I’ve been gently working to get it clean, all supposed “peeling” is just the dirt that I had wanted cleaned off. Aside from one scratch on a bigger bead, the necklace appears to be in great shape for its age. I am extremely disappointed to have paid $135 (the price for repair regardless of the actual value of the jewelry—fine if the work had been as expected) for only half the service I was expecting, and fear that my own attempt to clean them is going to damage the new strings since the dirt is located between the beads, making this all for nothing. I was considering bringing in my antique engagement ring to get a stone secured, but have the impression that they do not take the same care for work that they don’t consider to be “high end” so I’ll be looking elsewhere. On the plus side, the turn around time was reasonable and the pearls were restrung well as far as I can tell besides...

Update:

This jewelry store continues to amaze and impress! The level of customer service and attention to detail is fast becoming a lost art and makes Hurdle’s really standout amongst their competitors.

My wife and I have a real soft spot in our hearts for family run businesses and shopping and supporting the team at Hurdle’s is so easy because of how hard they work, how dedicated they are and how darn friendly they all are! Add in the fact that they give back to the Boulder community is just icing on the cake!

Thanks so much for both the tremendous services and quality products you provide and know how much your customers appreciate everything you do!!!

Old post:

My wife and I absolutely love this store! We have been customers of Hurdle's since 2006 and they have provided us exceptional customer service and quality jewelry since day one! We have purchased jewelry, had some custom made, had watches repaired, had rings deep polished, etc. and every single interaction with their staff has been top notch (Keith, Nicole, Tracy have all been terrific!)The store epitomizes what a family run business is all about and we both really appreciate the hard work and dedication that goes into continuing (and growing) a family...