World Market — Local services in Boulder

I bought a Galvin Cafeteria dining table for my clients to use as a place to sit, look through catalogs and even work on their laptops etc; while in our showroom / service center. The pivoting seats eliminate chairs and stools being moved around by clients, and makes it easy for our vacuum to navigate itself without chair legs interfering with it!

The design is rather cool, a throwback to cafeterias in old mills and other huge factories. Refined and sized as a home dining table, It was perfect for my alternate use.

I heeded the advice of others, store employee was happy to open a carton, so I could examine the wood top. I lucked out, first one we opened was perfect!

Assembly requires two reasonable strong people. We assembled it upside down, but in the end, the pictured instructions would have prevented my having to redo one step.

Dining sets seem to go on a super deep 25% Discount around November, but this particular set may get closed out without notice, so at least get 15% off in store by signing up for an email "account".

Note to World Market, rather than making these products in Vietnam, why not consider resurrecting a large factory complex in Detroit; provide a 10 year production program, and help solve one of Americas problems with unemployment, trade deficits etc? Your buying capacity can guarantee a successful, domestic production capability, and still be highly profitable.

Quality control, materials handling, packaging design and shipping logistics in your firm are miserable. Items shipped to clients RARELY arrive on-time, undamaged and without some problem. Your reach, given proper process; could expand exponentially if you deal with the problems.

I learned to only buy what is in the store, that I can take with me. That limits your reach.

The people working in your BOULDER COLORADO store, and the one I called on the phone in BROOMFIELD COLORADO site are phenomenal. They totally carry your company.

Fix your processes, include USA production, and you will BLOW...

We felt SO taken care of! My husband and I went to World Market looking for an 8 x 10 area rug. There was nothing even close in the hanging rugs, so I approached a woman who turned out to be a manager, Emily. She said there might be one in the storage room and off we went. Inside, there were three possible rugs. I felt like Goldilocks! One was a hemp rug, too bland looking. Another was too thin. The third definitely had possibilities but it was rolled up and stacked behind another rolled-up rug. Emily moved the in-the-way rug, pulled out the might-be-just-right rug and offered to take it into the store and roll it out for us so we could really see it. That in itself was a big favor. We liked it, but ooops: The rug was 9/12 x 7 1/2. I wasn't sure if it would be big enough and asked about returns. She said they don't usually take rugs back, but if we would agree to a "no return" policy she would take $100 off the rug! Really??!! So we agreed to buy it. When we were checking out she asked if we had a rewards card. Uh no. I have lived in this area for over 13 years and that was my first time in World Market. (It definitely won't be my last.) She then took the time to walk me through setting up a rewards account on my phone which, at my age, 78, was no small accomplishment. Through it all she was always very patient and helpful. Finally done for another 15% off! It was an amazing, incredible experience and we love the rug. It's also big enough! ...

I bought a little metal and wood side table made in Vietnam from Cost Plus in Boulder. It was very light, so I carried it to the checkout stand to buy it. They refused to sell it to me, demanding that I buy a disassembled one in the box or pay them an extra fee to assemble it for me. Since it was late in the day and I and needed to leave town the next morning, I asked to please buy the floor model. They steadfastly refused, but promised me the item was super-simple to assemble, requiring only three bolts. I should have walked out, but I stupidly let them talk me into buying the item on their promise of a quick, simple assembly. BOY, WERE THEY WRONG. I spent two hours struggling to put this stupid little table together, but the bolts were just too big for the holes. I thought I was doing something wrong, but I made two concerted efforts to follow the instructions and assemble the item before I had to conclude it was just an extremely poorly-made item and the bolts just did not fit the holes. I will return it and get my money back as soon as they open in the morning, and will not shop...