After our son passed away we were faced with the overwhelming task of getting a headstone for his grave. We were going to go with another company that was a little cheaper, but I stopped by Bountiful Memorial one afternoon, since I drive by there all the time anyway. As I was wondering around the small property looking at the granite stones, Robert (who I found out is the owner) came out and started talking to me. I asked him a few questions and then I told him that we had actually decided to go with another company because they were cheaper. He asked me what they quoted me and I told him and showed him the design. He pointed out several things to me and told me that not using a granite base was risky since it can crack after a few years since the ground settles, and that it's worth paying a little more upfront to save money later. I've had some friends that this has happened to, so it really made sense to me. The other place was also charging me for things that Robert said they include for no charge as well. In looking at his designs and the work they do it was hands down more beautiful and higher quality, and you could tell that they really take pride in what they do. He gave me a few suggestions and showed me a few that he was working on to give me an idea of what was possible. I felt so good about Bountiful Memorial after talking with him that I gave him a down payment right then and told him that we wanted him to make the headstone for us. I was so grateful that things didn't work out with the first company we were going to go with! Robert did say that it could take up to 7 or 8 months for it to be installed (instead of the 10 or 11 from the first company), which was fine. I stopped by a few times after that to look at the other headstones and find out when our stone would arrive and each time the owner and his sons were so nice and helpful. They've been in business as a family for over 70 years and you can really tell by the craftsmanship and quality, and they take so much pride in their work. Whenever we would walk through the cemetery over the last several months we paid attention to all of the headstones. We could always tell who had their headstones made from Bountiful Memorial. The quality is unmatched! The temple carvings especially are so much better than anyone else's and they really stand out. We were surprised to hear from them after 3 1/2 months that our stone had been delivered to them and we could come in and finalize the design before they started working on it. We met with them and went over exactly what we wanted and were so confident that they would do a great job. They also told us that they could install it before Christmas so that we could surprise our daughter who was home from college. They worked hard on it, and true to their word it was installed a few weeks later, several weeks before Christmas. We are beyond thrilled with the quality of the headstone, and are so grateful that we ultimately chose Bountiful Memorial Art!! During such a painful and difficult time as having to purchase a headstone for a child, they were beyond helpful. We now have a headstone that is so much nicer that we ever imagined, and that will last and that our family will...
Read moreI first of all want to apologize to Rachel and Candace for the bad experience that they think they had at bountiful monument. Just to clarify the stone was installed shortly after the time it was promised. And the stone was never taken to the wrong place. We have been in business for over 65 years and have a very good reputation and very good customer service. Both of these issues have been resolved and were mostly false reviews. I guarantee you will not beat the quality or service that we provide. I am working with Google to have these false reviews removed, as they are now resolved. We do some of the finest work throughout Davis County and Utah. Just take a look throughout the cemeteries. We again apologize for these bad experiences. They were both resolved in a timely manner. We have helped thousands of families with headstones for their loved ones. We look forward to continuing this for many more years. Thank you, management at...
Read moreI went in looking for a head stone for my brother, when I got there I was polite greeted by a gentleman who I think was the owner. I told him what I was looking for and told him I didn’t have a lot of money so he took me around the yard and showed my a couple of stones and I told him what I wanted he sat down and wrote down what I wanted he told me it would be like 5 months out. I then explained I really wanted by his birthday he ask when and I told him the first of October he paused for a minute then said I will have it done for you. He had it done earlier it looked so good and he was so nice it made me cry.Thank you so much for everything you...
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