Both Evan and Julie treated me like I was family and displayed a vast amount of knowledge. Julie helped me pick out the engagement ring. I described what I was looking for and she was able to recommend what I thought was the best choice on her first try (first recommendation). I looked at the rest of the selection and still decided her initial recommendation was best suited for what I wanted.
Evan did an incredible job creating the ring and ensuring the process was as simple and easy as it possibly could be. His knowledge is immense, as is his ability to provide exceptional customer service. Evan created the ring to perfectly fit the diamond I had provided.
The prices were more than reasonable given the exceptional quality of all the rings and gemstones. The customer service was exceptional as well. If youāre coming from out of state/town, donāt let the appearance of Brattleboro fool you into thinking this couldnāt possibly be an exceptional jewelry store. This store has been in this location for many years and has always had a stellar reputation. Thereās plenty of parking right next to the store. I can tell you with absolute certainty you will not be disappointed if you choose to do...
Ā Ā Ā Read moreEvan was very friendly when we visited the first time. He was very enthusiastic about restoring my Mom's engagement ring, which I had to have cut off my finger. He convinced me that he could restore the ring to it's original state - and he was confident and excited to do it! The ring turned out gorgeous! It's better than new...shiny, sparkly and with a new sturdy, resized band for wearing comfortably and securely. It has the same heirloom look, too. Evan did meticulous, beautiful work. My Mom...
Ā Ā Ā Read moreWhen I lost an old mine-cut diamond from my beloved ring, Evan James travelled to the diamond center in NYC and was able to find a beautiful diamond to replace the lost one, identical in size, cut, and color to the other two. He then reset all three diamonds in a new setting, identical to its original 19th century style--which I have always loved. Mr. James does careful, elegant work, and I appreciate his time and care in returning my ring to its...
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