Big 5 Sporting Goods — Local services in Brea

I recently had a situation where I needed to spend a whole bunch of $25 AMEX reward cards for work, which were about to expire in 3 days. I initially tried to use them on Amazon, however they would only take one card per purchase which did not work for the items we wanted to buy. I then went to Walmart to try to purchase items, and asked them up front if they had a limit on how many gift cards could be used in a single purchase. They said there was no limit, however once they entered 5 cards their system blocked it and said "too many bank cards", so I was only able to get 2 of the items. The manager then told me they couldn't do any more transactions and he did all but escort me out the door like a criminal. After spending over an hour there I was furious. I then decided to try Big 5 to see if they could take multiple cards. I was warmly greeted by the manager, Kyle, and the cashier, Luanne, who told me they would gladly take as many gift cards as I wanted to spend. Kyle helped give me good ideas of items to purchase, and Luanne patiently rang up the purchases and entered all the cards. $4,270 later, we were all happy! I highly recommend the Brea Big 5 store and will continue...

It's okay. It's a great place for your sporting needs, though. They have everything from archery sets to yoga mats, but the store itself is organized chaos!

Seriously, you know where the shoes are, where the clothes are, where the weights and home gym equipment are, even the golf equipment - but you will feel like you're about to be buried alive amongst the overflowing merchandise! It's a clean store, but unfortunately it doesn't feel like it.

You can tell the employees work hard, but they're very apathetic towards their customers. (If I worked in a place like that, though, I think I would be, too.)

Pricing varies, but they some pretty good sales so you can always find what you're looking for; may take some time and a couple of return trips if what you're looking for is out of stock, but so far I've never been told "we don't sell that".

So, again, great for sporting and gym needs, not so great for...

If I could give them zero stars I would. The store manager John Ramos is absolutely worthless. I was waiting in line before store opens for 25 min to ensure I would be able to buy some Ammo when they opened. The Manager "john" opened the door and at 10AM proceeded to go on his lunch break with a line of customers outside. I went inside and was told John is the only one who can sell Ammo and wont be back for 35 min. I went out side and asked him if he can make an exception since I've been waiting outside. He said "NO just wait in the store till I comeback in 35 min." ALL do your self a favor and don't shop at this BIG 5 or any for that mater. No customer focus what so ever. Go to Turners or flowers in orange at least they respect...